Aspiring Management Professional B.S. in Business Admin, May 2026

Alexandria Arlotta

Orlando, FL • 407-***-**** • ********@***.*** • www.linkedin.com/in/alexandria-arlotta EXECUTIVE SUMMARY

Management major at the University of Central Florida with over 5 years of customer services in hospitality. Success in leading events for clients and developing strategies for effectively running events. Skilled in managing employees in the hospitality industry, designing a timeline of events, and customer service. EDUCATION

University of Central Florida, Orlando, FL May 2026 Bachelor of Science in Business Administration, Management Certificate in Human Resources

Minor in Mathematics

GPA: 3.4

PROFESSIONAL EXPERIENCE

Pixies and Petals – Orlando, FL December 2020 – Present Onboarding Director and Lead Event Planner

• Plan and lead dozens of events annually by managing and hiring vendors and creating timelines for the entire event.

• Design and set up décor and florals for assigned event to meet customers’ needs and wants.

• Communicate and network with vendors about specific events based on client’s wishes, where there are typically 8-10 vendors per event being managed.

Teak Neighborhood Grill – Orlando, FL May 2021 – April 2024 Manager March 2022- April 2024

• Oversaw checkout process for about 15 employees per shift by ensuring they have completed their assigned tasks and ensuring safe counts are.

• Maintained customer satisfaction by communicating with guests and asking for feedback throughout the venue as well as ensuring employees are properly taking care of customers.

• Designed and created seasonal drink menus twice annually with about 12 new recipes per menu. Bartender and Server May 2021– March 2022

• Ensured customer satisfaction of more than 100 customers per shift by greeting guests and taking food and beverage orders.

• Prepared alcoholic beverages for guests when requested, as well as server’s guests, maintaining proper presentation.

• Maintain cleanliness of venue by cleaning up after guests before closing each night. Nicole Squared Events – Orlando, FL September 2018 – March 2024 Lead Event Planner

• Develop timelines on Timeline Genius for each event to run through the timing of the entire event.

• Managed Instagram, Facebook, website and blog, by posting and designing content.

• Draft and send contracts to potential clients, as well as following up on leads for potential business. VOLUNTEER EXPERIENCE

Straight Street Orlando June 2021-January 2023

• Prepare and serve hot meals for the homeless community in Orlando. Atmospheres Floral and Décor March 2021-December 2021

• Create and deliver flower arrangements to hospitals, nursing home, and non-profit events. Save-a-Life Pet Rescue January 2020- December 2020

• Assist in adoption events by taking care of puppies and showing potential adopters. ADDITIONAL INFORMATION

Computer Skills: Microsoft Word, PowerPoint, Excel, Canva Certifications: Microsoft Excel, Autodesk Inventor, Timeline Genius, ServSafe

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