Public Health Analyst COVID Response Leader
Resume:
Yvonne M. Bolen, MPH BS
**********@*****.***
Education
Master of Public Health
– Capella University (Graduated with Distinction)
Bachelor of Science – Psychology
– Kennesaw State University
Associate of Arts - Business Management
- Pensacola Junior College
Summary
Data entry/management/reconciliation, call center and project management: Accurately assessing problems and effectively and efficiently arriving at excellent solutions
Highly effective communicator, verbally and written; deliver appropriately with customers, internal/external partners, superiors and team
Committed to satisfying internal and external stakeholders to include DHS and FEMA
Ability to exercise good judgment and problem resolution skills providing confidentiality
Ability to work independently and provide attention to detail
Strong skills with organization and prioritization of tasks or projects
Excellent pro-active attitude, high ethics, and values
Strong computer skills
15 years emergency management experience/customer service and COVID Response (CDC).
Committed to satisfying internal and external stakeholders.
Skilled at leading cross-functional teams in planning and executing special projects
PROFESSIONAL EXPERIENCE
Centers for Disease Control and Prevention
GDIT
Senior Public Health Analyst
Clearance Coordinator
COVID 19 Response
March 2021-September 2024
Responsibilities: Contract Ended
Organize and manage calendar and engagements for COVID BAP Lead. Document meetings for all Lead is involved in and return in transcript style.
Organize and manage operations (project management) in the Vaccine Distribution Awardee Project Support (VDAPS) under the Vaccine Task Force.
Liaison with other Task Forces involving both internal and external partners.
Manage portal for staffing requests, deployment functions and all other needs of VDAPS/VCS.
Manage on/off boarding staff spreadsheets and all supporting systems and tools access request.
Manage CDC-Responder data: entry, maintain up-to-date records, and pull reports when requested by leadership.
Review and revise associated SOPs with fluid team needs.
Synchronize a variety of team activities to include the operational tempo, support requirements, personnel deployments and ensuring leadership is appraised of all relevant communications and assigned tasks.
Manage and triage five (5) assigned functional mailboxes and MS Teams in accordance with established standard operating procedures to include requests for information/actions and ensuring all relevant stakeholders are kept informed.
Coordinate the specific four key functions of operations, task tracking, staffing, and clearance.
Attend and participate in several VTF response related meetings.
Collaborate with a diverse set of stakeholders that represent functional positions within the IMS structure and external partners outside of the COVID-19 Activation to include at the Federal, State, Local, Territorial, and Tribal jurisdictions.
City of Kennesaw 911 Dec 2018 to Mar 2021
911 Communications Specialist
Responsibilities:
Determine significance of a call and assign the appropriate level of police, fire and emergency medical resources.
Centers for Disease Control and Prevention Oct 2014 to Oct 2017
Emergency Management Specialist
Responsibilities:
Serve in leadership role in the operations of a 24/7/365 Emergency Operations Center providing all-hazards public health emergency alert, notification, and escalation, crisis management, and incident management support for drills, exercises, and actual emergencies.
Collaborated with CDC Plans Division, as well as HHS Emergency Operations Center, in research and preparation of the drafting of plans for exercise events and real-world emergency activations.
Utilized concepts from the Six-Step Planning Process to include collaboration, assessing goals and objectives, planning components and implementation and maintenance of plans. Have attended the National Planner course.
Responsible for coordinating with Senior Management Officials, Federal and State Agencies to obtain information associated with emergency responses to all public health hazards.
Provide direct support to all responses such as Polio, Ebola, and Zika operations through EOC Watch Team activities. Provide requested support with planning, meeting, scheduling, and SITREP reporting.
Enhance capability to operate in a degraded environment to include COOP procedures and remote access capability. Participate in quarterly COOP operation drills and exercises.
Serve as Alternate Facilitator for the Weekly Operational Reviews to identify and brief key topics relevant to improve responses and improve reporting between the Senior Operations Officer and Watch Team to leadership.
Serve as Watch Team Training Coordinator and present self-study/exercises to all Watch Team staff on various SOPs and procedures in order to maintain knowledge base on ongoing basis.
Utilize principles of the National Incident Management System (NIMS) and the National Response Plan. Conduct briefings in order to provide situational updates to senior leadership while participating in a national response.
Update SOPs and protocols which serve to guide Duty and Watch Officers on a daily basis.
Present brief for situational awareness in morning operational meetings.
Centers for Disease Control and Prevention Nov 2010 to Oct 2014
Emergency Communication Specialist
Responsibilities:
Served as the initial point of contact within a 24/7 public health emergency operations center (EOC) providing all-hazards public health watch support, incident emergency alert, notification and escalation, incident management support, and support for emergency incident drills, exercises and actual emergencies.
Provided input and participated in research of plans for exercise drills involving the Watch Team.
Provided emergency management and communications support during public health activations.
Coordinates with federal (Health and Human Services), State Departments of Health, Ministries of Health, and local emergency management agencies on EOC protocols and activities.
Managed emergency response protocols with complex interaction between multiple emergency management/public health agencies/organizations on the Federal, State, and local level
Monitored media, national, state and local reports and reports potential public health emergencies to CDC and HHS leadership.
Managed multiple platforms and databases the enable the tracking of CDC personnel, call logging, senior leadership reports and HHS/national level request for information.
Responsible for the implementation and coordination of standard operating procedures and protocols to guide Watch Team activities during emerging events.
Contributed and implement emergency management plans related to emergency response operations.
Managed relocation of EOC operations to alternate COOP sites to ensure continuity of operations and essential Watch functions.
Implemented activities to transition emerging events to implementation of CDCs incident management structure.
Coordinated, edits, reviews information on CDC activities to be reported via a CDC Daily Report to international, federal, state and local partners.
Organized and set priorities with regard to assigned tasks and projects.
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