Thomas J. Doyle
Valley Stream, New York *****
********@*********.***
OBJECTIVE
To incorporate financial consultant/client services experience into a customer service position to assist an organization to achieve their financial goals and provide an optimum customer experience.
SKILLS
• Extensive call center experience resulting in satisfied customers
• Consistently meet and exceed established goals
• Excellent organizational, communication and interpersonal skills
• Effectively diffuses difficult situations in a timely and amicable manner
• Applies industry knowledge to handle applications from origination through closing
• Qualifies borrowers’ credit and income requirements
• Maintains excellent vendor relations
• Successfully solicits new accounts
• Champions Club Member for seven consecutive years
• MS Suite, database input, Internet
EMPLOYMENT
Mortgage Consultant:
United Mortgage Corporation, Melville, NY 2015 to present MLS Home Funding, Miller Place, NY 2014 to 2015
Contour Mortgage Bankers, East Meadow, NY 2012 to 2014 Residential Home Funding, Syosset, NY 2010 to 2012 Lend America, Melville, NY 2008 to 2010
EDUCATION
NASSAU COMMUNITY COLLEGE, GARDEN CITY, NY – MARKETING MAJOR