Seeking Remote Opportunity Eager to Learn and Adapt

Lynnsey Foster

985-***-**** ***********@*****.***

Front Desk Coordinator Administrative Support Executive Retail Operations Manager Professional Summary

Dedicated and personable professional with over 10 years of experience in customer service and administrative support, complemented by medical billing and coding education. Proven ability to efficiently manage customer inquiries, provide exceptional service, and handle administrative tasks with precision. Skilled in medical billing processes, data entry, scheduling, and day-to-day business operations. Proficient with POS systems, Microsoft Office Suite, and various scheduling tools. Strong interpersonal and communication skills, committed to fostering positive client relationships and supporting organizational goals. Seeking a role where I can apply my diverse skills and experience to contribute to a dynamic team.

Skills

Professional Experience

Customer Service Representative H&R Block – Pearl River, LA Feb 2022 – Present

• Delivered personalized service and resolved customer inquiries via phone and email

• Managed appointment scheduling and maintained accurate billing records

• Handled payments and ensured smooth front-office operations Independent Beauty Consultant Mary Kay – Picayune, MS Apr 2018 – Present

• Built client relationships through product demonstrations and skincare consultations

• Maintained detailed inventory and processed customer transactions Assistant Manager Lee’s Flying Pizza – Slidell, LA May 2015 – Oct 2015

• Supervised daily operations including scheduling, payroll, and register balancing

• Delivered high-quality customer service and resolved customer issues Senior Assistant Store Manager Kirkland’s – Slidell, LA Jul 2002 – Sep 2005

• Managed store operations, trained staff, handled scheduling and payroll

• Oversaw customer relations, inventory, and merchandising Administrative & Front Desk Volunteer Habitat for Humanity Slidell Memorial Hospital – Slidell LA & Pearl River County, MS

2007 – 2014

• Provided administrative support including answering phones, managing records, and performing data entry

• Assisted in coordinating volunteer hours and supporting hospital and nonprofit front desk operations

• Maintained logs, processed minor transactions, and helped ensure a welcoming environment Education

Medical Coding Coursework Pearl River Community College – Poplarville, MS Aug 2010 – Jan 2012

High School Diploma Picayune Memorial High School – Picayune, MS May 1997

Customer Service & Support Billing & Payment Processing Data Entry & Record Keeping Microsoft Word & Excel Phone & Email Communication Scheduling & Calendar Management POS Systems & Inventory Conflict Resolution

Team Leadership & Training Attention to Detail