Hostess/Administrative Support Candidate Summary

Erica Green

Winchester, United States 414-***-**** *****.************@*****.***

Profile

Accomplished administrative management professional with 7+ years of experience in business operations, executive support, and organizational development. Proven track record of improving company performance, increasing revenue, and supporting executive leadership. Highly adaptable, collaborative, and skilled in communication, team development, and strategic problem-solving.

Employment History

Executive Assistant to the CEO/Founder

Five Points Benefits Plans, LLC Nov 2021 – Feb 2024

Managed day-to-day operations with confidentiality and professionalism.

Provided timely organizational development and administrative support for executive projects, initiatives, and events.

Coordinated complex travel arrangements, including flights, accommodations, and itineraries.

Oversaw office operations, including procurement of supplies and maintenance of software and equipment.

Increased revenue to $1.2M in sales, contributing to a company valuation of $2.9M.

Managed correspondence via email and phone, ensuring timely responses and appropriate direction of inquiries.

Assisted in budget management, expense tracking, and invoice processing.

Built and maintained strong relationships with vendors, clients, and providers, resolving concerns promptly.

In-Home Caregiver

Home at Heart Care, West Allis Jan 2017 – Oct 2021

Scheduled and coordinated medical appointments efficiently.

Administered medication schedules with precision and attention to detail.

Delivered compassionate, personalized in-home assistance, fostering a supportive environment.

Bartender

The Mid, Chicago May 2013 – Jan 2017

Executed accurate order-taking and drink preparation while maintaining high service standards.

Coordinated with waitstaff to optimize customer satisfaction.

Resolved customer concerns promptly and professionally.

Server

Beans and Barley, Milwaukee Jan 2009 – Jan 2011

Managed table orders accurately and ensured timely delivery.

Maintained cleanliness and organization of dining areas to improve customer experience.

Coordinated waiter schedules to maximize efficiency and productivity.

Skills

Time management & prioritization

Executive support & administration

Budget management & expense tracking

Proficiency in Microsoft Office Suite & PowerPoint

Customer service excellence

Vendor & client relations

Team collaboration & leadership

Strong written and verbal communication

Education

High School Diploma

Riverside High School, Milwaukee, WI Aug 2005 – Jun 2009

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