Customer Service & Retail Specialist
Resume:
Hello
I’m Katrina McCall
Las Vegas, NV
**********@*****.***
Skills
● Customer service
● Basic math skills
● POS
● Sales
● Retail
● Communication skills
● Friendly
● Commitment
● Problem solving skills
● Flexibility
● Attention to detail
● Teamwork and collaboration
● Interpersonal skills
● Basic computer skills
● Product knowledge
● Loss prevention techniques
● Time management
● Conflict resolution
● Sanitation standards
● Food handling
● Food preparation
● Quality standards
● Organization skills
● Technical skills
● Interpersonal skills
● Equipment operation
● Logistics
Experience
June 2022-August 2022
Subway, 7171 N Hualapai Way suite 100, Las Vegas, nv 89149- Sandwich artist
● Greet and serve guests
2
● Handle lightwork
● Prepare sandwiches within a 2-3 minute time frame
● Operate cash register and handle money
● Stock items in the store
● Make sure the store was always clean and neat and a family friendly atmosphere
● Wash dishes
● Prepare meats, veggies, and desserts according to the customers orders
● Responsible for checking inventory to ensure efficient amount of inventory is on hand
● provide customer service in store and over the phone for caterers and customers
● Cleaned and sanitized work areas
● Bake bread and cookies
● Stored foods in designated containers and storage areas to prevent spoilage and contamination
● Adhering to food safety and sanitation standards November 2023-August2024
Dollar Tree, 7030 N Durango Dr, Las Vegas, NV 89149 - Sales Floor Associate
● Maintaining a friendly and cooperative attitude with customers, co-workers, and supervisors
● Handle sales transactions and maintaining cash security
● Unloading trucks and receiving merchandise
● Assisting with merchandise and stock replenishment
● Work in a safe manner and adhering to the policies and procedures
● Protecting company assets
● Greet customers
● Answering questions from customers
● Reporting problems and complaints to the store manager August 2024-October2024
Massage Envy, 7140 N Durango Dr, Las Vegas, NV 89149- Front Desk Associate (FDA)
● Warmly greet clients
● Manage appointments
● Addressing queries via phone or email
● Ensuring smooth clinic flow
● Scheduling future services
● Encouraging homecare retail services based on experts recommendations
● Enrolling people in the Massage Envy Wellness program
● Delivering exceptional customer service, ensuring every individual feels valued and understood
● Washing towels
● Cleaning such as mopping, sweeping, and cleaning the restrooms November 2024-April 2025
3
Walmart Supercenter, 8060 W Tropical Pkwy- Stocking Associate
● Stocking merchandise
● Unloading trucks
● Helping customers
● Sorting merchandise in the backroom
● Maintaining aisle cleanliness
● Price checking
● Inventory management
● Remove damaged or expired products
● Merchandise presentation
October 4th 2025- October 10th 2025
Seasonal Adventures, 1001 New Beginnings Drive Henderson, NV 89011 Ride Operator
● Help keep pumpkin patch clean and organized
● Operating and monitoring areas like inflatables
● Ensuring safety and adherence to the rules
● Assisting with various activities like games and photo opportunities
● Operating rides and attractions with training provided for simpler ones
● Greeting and assisting guests with a friendly positive attitude
● Answering questions and providing information to guests
● Helping to manage guest flow in high traffic area Education
August 2020-May 2024
Arbor View High School- Graduated
Awards
Graduated Highschool with a 4.0 GPA
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