Dynamic Retail Operations Leader with 12+ Years Experience

CHRISTINA

CORBITT

General Manager Director of Operations District Training Manager

925-***-**** *********.*******.****@*****.***

***** * **** **, ****, Arizona, 85365

linkedin: linkedin.com/in/christina-corbitt-85244713b Dynamic Retail Operations Leader with over 12 years of progressive leadership experience in high-volume, multi-unit, big-box retail environments (up to $15M volume). Expert in P&L management, shrink mitigation (avg.

-1.5%), and leading teams of 45+ direct reports. Proven ability to oversee multiple departments and managerial reports.

Experience

Store Manager Director of Operations

dd's Discounts (A Division of Ross Stores) April 2023 — September 2025 Managed complete store operations for dd's Discounts. Structured daily plans across loss prevention, freight, warehouse, sales floor and customer service teams for operational efficiency. Implemented strategic plans to increase store profitability by +20%. Built teams of 45+ staff members, fostering an empowering work environment through consistent feedback and follow-up.

Led inventory management, identifying trends and mitigating shrink, averaging shrink goals of 0.08% Enhanced customer satisfaction scores by +15% through engagement and networking within the community. General Manager

Five Below September 2021 — April 2023

Oversaw multiple successful locations simultaneously, mentoring supervisors and conducting training courses in the district.

Directed training and merchandising operations for the grand openings of 3 stores. Conduct daily business analysis using sales, conversion, and payroll metrics to drive profitability. Annual revenue:

$4M.

Improved operational shrink by 3% through effective inventory management and merchandising strategies. Store Manager Sales and Customer Service

Play It Again Sports February 2020 — September 2021 Led store operations at Play It Again Sports, specializing in new and used sporting goods, with a focus on quality assessment, selling and reselling, and customer satisfaction. Increased sales volume by +150k during COVID-19 quarantine through strategic planning. Implemented staff development programs, resulting in a +25% increase in sales productivity. Assistant Store Manager Product and Marketing Operations Old Navy March 2018 — February 2020

Directed a flagship store through freight processes and merchandising standards. Responsible for daily, quarterly, and seasonal marketing campaigns. Conducted all inventory management processes. Optimized the standard operating procedure for freight processes in a flagship location, exceeding 228 units/hour.

Implemented and tested pilot programs during the COVID-19 quarantine, rolling out a new Omni channel with,

"Buy Online, Pick Up in Store."

Directed all merchandising sets and standards daily for store opening. 1st Assistant Manager Store Manager Training Store Manager Zumiez November 2016 — March 2018

Managed store operations across multiple locations, identifying opportunities in each location. Created development plans to turn around failing stores. Invested in succession plans and trained strong leaders for foundational success.

$240K in personal yearly sales

Implemented sales strategies that increased revenue by 18-45% in struggling locations. Trained staff on extensive sales strategies and customer service standards through a 7-step pitching process, promoting over 25 associates within the district.

Hired as 1st Assistant Manager, promoted to Store Manager in 8 months, then Training Store Manager in 12 months.

Merchandising Specialist Floor Manager

Party City Corporation September 2015 — November 2016 Specialized in merchandising at Party City Corporation, focusing on customer service and inventory management. Optimized merchandise replenishment procedures increasing store traffic by +10%. Resolved inventory discrepancies, improving stock accuracy by +23%. Improved employee retention by creating competitive goals with the team to boost morale. Store Manager Team Reset

Spirit Halloween Super Store

Managed seasonal store operations at Spirit Halloween, from setup, training and development, merchandising, daily operations, to pack away. Alongside the District Manager, I directed store setup procedures in multiple locations.

Promoted to Store Manager 2 weeks after initial recruitment. Led teams of 25 seasonal employees, ensuring consistent and efficient operations throughout the setup of 6 locations.

Volunteer-Nursing Assistant

Kaiser Permanente July 2011 — August 2015

Volunteered as a Nursing Assistant at Kaiser Permanente, providing patient care and support. Assisted in patient care, providing families with long-term care plans amenities and support Supported nursing staff in daily operations, from paperwork to patient care Piloted the volunteer program in various departments of the hospital, ensuring safety and compliance can be sustained within the program

Contact this candidate