Payroll & HRIS Specialist
Resume:
Louise A shober
** ***** ****** *** ********, PA 19533
**********@*****.***
Summary
Dynamic and results-oriented payroll and HRIS professional with expertise in payroll processing, compliance, and system optimization. Proven ability to streamline operations, enhance data accuracy, and ensure seamless payroll execution. Adept at managing audits, mitigating risks, and collaborating cross-functionally to drive efficiency and regulatory compliance.
Core Proficiencies
Data Analysis
Client Relations
Team Leadership
Conflict Resolution
HR Policy Compliance
Payroll Data Validation
Interpersonal Skills
Change Management
Compensation Analysis
Pay Cycle Administration
Payroll Metrics & KPI Tracking
Third-Party Vendor Coordination
Professional Experience
CDW LLC
Sr Payroll Analyst October 2024 to
April 2025
As a Senior Payroll Analyst, I ensure accurate payroll processing, maintain regulatory compliance, and optimize systems to enhance efficiency and mitigate risks.
Developed streamlined payroll SOPs, reducing processing errors and improving team efficiency.
Optimized HRIS systems (PeopleSoft, Workday), ensuring accurate payroll processing and compliance.
Facilitated federal and state payroll audits, ensuring full compliance and timely completion.
Ensured W-2 accuracy by calculating year-end overpayments, reducing tax discrepancies.
Resolved payroll inquiries quickly, improving employee satisfaction and reducing escalations.
Implemented process improvements, increasing payroll efficiency and reducing errors.
Provided payroll reports to stakeholders, supporting accurate financial planning.
Aligned payroll processes with company policies by collaborating with cross-functional teams.
Supported audits with accurate payroll data, ensuring compliance.
Generated ad-hoc reports for Workers’ Compensation audits, improving reporting accuracy.
Processed payroll inputs using EIB templates, streamlining data management.
Reviewed payroll data biweekly, ensuring integration accuracy.
Corrected equity data entries, maintaining accurate quarterly and year-end records.
Audited unclaimed payroll checks quarterly, ensuring legal compliance.
Managed commission overpayments, ensuring accurate repayment tracking.
Processed garnishments on time, ensuring legal compliance. TE Connectivity
US Payroll Operations Analyst July 2017
to November 2023
TE Connectivity
As a US Payroll Operations Analyst, I optimized payroll operations, ensured compliance with regulations, and enhanced system efficiency to drive accuracy and mitigate risks.
Executed US payroll operations accurately and on time, ensuring compliance and minimizing processing errors.
Optimized HRIS systems (SAP, Kronos, Success Factors, ADP Vantage) to enhance payroll accuracy and streamline workflows.
Resolved payroll inquiries promptly, improving employee satisfaction and reducing escalations.
Implemented process improvements, increasing efficiency and reducing payroll errors.
Supported audits with accurate payroll data, ensuring compliance and minimizing discrepancies.
Conducted payroll training, strengthening team knowledge and process consistency. Santander Bank
HRIS Functional Analyst III March 2016 to July
2017
As an HRIS Functional Analyst III, I managed system configurations, optimized HR technology solutions, and ensured data integrity to enhance operational efficiency and compliance.
Led HR system migration to ADP Vantage, improving functionality and data management.
Ensured accurate data conversion by managing and testing scripts, minimizing migration errors.
Transferred HR, payroll, and benefits data seamlessly, preventing disruptions.
Developed compliance processes, ensuring adherence to evolving legal reporting requirements.
Supported audits with accurate HRIS data, ensuring compliance and reducing risks.
Aligned HRIS functions with business objectives, enhancing operational efficiency. Santander Bank
HR Analyst II September 2011 to March 2016
As an HR Analyst II, I analyzed HR data, optimized reporting processes, and ensured compliance with policies to support strategic decision-making and operational efficiency.
Analyzed HR data to enhance decision-making in Employee Relations, Performance Management, Recruiting, HRIS, Payroll, and Benefits.
Integrated HR processes during the Sovereign Bank-to-Santander transition, ensuring operational continuity.
Managed SAP-to-ADP Vantage data conversion, minimizing errors and ensuring a seamless transition.
Developed compliance processes to meet evolving legal reporting requirements.
Delivered accurate, timely reports to business partners, improving strategic decision-making. Sovereign Bank July 2005 to September 2011
Payroll Supervisor
As a Payroll Supervisor, I oversaw payroll operations, ensured regulatory compliance, and optimized processes to enhance accuracy, efficiency, and organizational alignment.
Administered payroll functions, ensuring compliance and minimizing regulatory risks.
Oversaw the payroll/benefits call center team.
Performed annual reviews for employees based on their success.
Led payroll system automation, increasing accuracy and efficiency.
Optimized payroll processes, reducing inefficiencies and enhancing performance.
Integrated payroll with cross-functional operations, improving workflow alignment.
Resolved payroll inquiries quickly, enhancing employee satisfaction and issue resolution. Sovereign Bank February 2002 to July 2005
Payoff Lead
As a Customer Service Representative – Payoff Lead, I processed loan payoffs, ensured accurate settlements, and resolved inquiries to maintain compliance and client satisfaction.
Managed Payoff department operations, ensuring accurate transactions and improved processing efficiency.
Resolved customer inquiries quickly, enhancing satisfaction and service quality.
Led process improvements, streamlining payoff procedures to increase efficiency and accuracy.
Coordinated with internal teams, improving communication and operational workflow.
Ensured prompt issue resolution, maintaining high service standards and client satisfaction. Accomplishments
Payroll and Project Management:
Led payroll processor training during system migration, ensuring a seamless transition and operational continuity.
Managed bi-weekly, weekly, and semi-monthly payroll cycles with precision, ensuring accuracy and compliance.
Optimized payroll operations by automating processes, enhancing cross-training, and integrating payroll with benefits.
Developed a comprehensive database to track and resolve customer inquiries, improving efficiency and issue resolution.
Served as the primary escalation point, delivering timely and effective solutions to payroll issues.
Acted as interim Payroll Manager, ensuring leadership continuity and operational stability. HRIS/Data Management:
Automated HR report distribution, improving efficiency and ensuring timely access to critical data.
Developed a centralized database to track HR report requests, enhancing accuracy and response times.
Conducted training on technology use, optimizing time management and operational efficiency.
Led data management during the SAP-to-ADP Vantage conversion, ensuring seamless migration.
Ensured accurate transfer of HR, payroll, and benefits data, maintaining system integrity.
Established compliance processes for legally mandated reporting, reducing regulatory risks.
Delivered accurate, timely reports to business partners, supporting data-driven decision-making.
Education
Susquehanna University August 2017-June 2002
Major: Mass Communications
Minor: Public Relations
Central Bucks High School East August 1993 – May 1997 GPA: 3.4
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