Experienced Administrative & HR Coordinator candidate

JESSIE C. SORIANO (JESS)

Panorama City, CA *********@*****.*** 747-***-****

PROFESSIONAL SUMMARY

Highly motivated professional with extensive experience in Human Resources operations, business process improvement, and project coordination. Proven ability to manage complex organizational logistics, deliver efficient administrative support, and execute functional HR duties in fast-paced corporate environments. Seeking a hands-on Coordinator or Administrative Assistant position to leverage a strong operational background while transitioning my career to the Los Angeles market.

CORE COMPETENCIES

• Administrative Coordination

• Operational HR Support

• Process Documentation & Improvement

• Internal Systems Administration (ITSM, HCM)

• Project Support & Tracking

• Training & Onboarding Logistics

• Organizational and Time Management

• Professional Coaching Skills

• Business Process Improvement

PROFESSIONAL EXPERIENCE

Microgenesis Business Systems, Inc. (Systems Integrator) Mandaluyong, Philippines- HR & Project Support Specialist January 2018-August 2025

• Executed core HR and organizational development functions, ensuring compliance and effective administrative support for a 300+ person IT systems integrator.

• Designed and implemented the "Ignite Academy," a full-cycle training and onboarding program for new technical and sales staff.

• Provided project coordination, documentation, and administrative support for internal systems development and enhancements (ITSM, ISO, HCM).

• Prepared materials, coordinated logistics, and maintained records for Management Committee meetings.

• Assisted in developing and enhancing company policies and procedures, resulting in improved operational efficiency.

Le Mans Stellar Motor Corp. (Automotive Retail & Service) Mandaluyong, Philippines Operations & Compliance Administrator May 2015 – December 2017

• Managed all core administrative functions for the company, ensuring the office and retail operations ran efficiently.

• Established and executed all business processes and compliance requirements related to government and regulatory bodies.

• Handled all documentation, filing, and record-keeping for business licenses, legal contracts, and general corporate administration.

• Coordinated and managed the full life cycle of all contracts, including documentation, payment tracking, and vendor relations.

• Provided critical support in developing and maintaining operational procedures that resulted in the company achieving compliance certifications.

Nyxsys Philippines, Inc. (IT & Digital Signage Solutions) Mandaluyong, Philippines Project & Administrative Coordinator (Functional focus) June 2014-April 2015

• Managed the administrative setup and infrastructure for the local office, including coordinating vendor relations and service contracts to ensure smooth daily operations.

• Handled the full operational launch of the IT consulting and digital signage business unit, focusing on establishing reliable, documented internal processes.

• Coordinated and tracked project timelines and resource allocation for client engagements, ensuring administrative deliverables were met on schedule.

• Provided key administrative and financial documentation support for contracts, billing cycles, and budgetary tracking.

• Established and maintained the organizational records and compliance files required for business licensing and regulatory requirements.

Mediapool, Inc. (IT, Media & Broadcast) Mandaluyong, Philippines Personnel and Recruitment Coordinator February 2010 – May 2014

• Executed all aspects of the recruitment, selection, and performance appraisal processes for the department, including candidate sourcing, interview scheduling, and documentation.

• Provided critical administrative support for the department head and team, managing schedules, correspondence, and operational reports.

• Handled the full cycle of personnel record-keeping, ensuring accurate and confidential maintenance of all employee files and HR data.

• Supported internal training and development logistics, coordinating the venue, materials, and participant enrollment for various staff programs.

• Facilitated administrative compliance with organizational policies and local labor regulations, maintaining necessary paperwork and documentation.

• Coordinated aspects of Human Resources, General Admin Services, Production, and Digital Designs, ensuring alignment with company objectives.

• Assist in streamlining business processes and enhanced policies and procedures, resulting in improved operational efficiency.

• Assist in managing and evaluating department employees, providing guidance for effective implementation of plans and controls.

EDUCATION

• University of the Philippines (Diliman, Quezon City) o Master's in Industrial Relations (HR Track)

o Diploma in Industrial Relations

• Polytechnic University of the Philippines (Manila) o Bachelor in Business Management - Advertising and PR

VOLUNTEER & COMMUNITY EXPERIENCE

JR Ministries, Inc. & Jesus Is Lord Fellowship Training & Program Administration Roles

• Directed a Ministries Training School, including administrative supervision of faculty, curriculum design, and material creation.

• Trained and mobilized lay leaders, organizing and coordinating teams for various community outreaches.

• Supervised the administrative functions for all church personnel, including recruitment, selection, and performance review documentation.

• Facilitated and taught leadership development content in multiple international chapters. Christ Commission Fellowship - GH Recovery Program Group Facilitator & Mentor

• Lead Life Recovery Groups, applying motivational and coaching techniques to facilitate participant recovery and goal achievement.

• Trained and developed other Group Facilitators in active listening, effective questioning, and group management.

• Managed confidential records and documentation for group participants and new coach accreditation.

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