Experienced Medical Administrative Coordinator
Resume:
Paoly Peralta
Professional Summary
.Experienced in patient scheduling, legal coordination, and administrative support within a physical therapy setting. Skilled in managing high-volume phone lines, maintaining accurate patient records, and ensuring seamless communication between patients, attorneys, and healthcare providers. Committed to enhancing patient care and operational efficiency in a collaborative healthcare environment
Work History
Health Plus Manegment - Physical Medicine & Rehabilitation Bronx, NY
April 2025 (Current)
-Managed appointment scheduling and rescheduling for patients with legal representation, ensuring optimal therapist availability and adherence to treatment plans.
-Answered and directed phone calls, facilitating communication between patients, attorneys, and coordinated medical professionals.
-Ensured patients had appropriate legal representation, adhering to office policy of accepting only attorney-referred patients.
-Monitored and tracked patient progress, ensuring timely follow-ups and coordination with referring attorneys and medical providers. Inclusive Links – Autism Specialist
Yonkers, NY
2021 – 2022
-Provided individualized emotional support to children with autism, fostering a compassionate and understanding environment to help meet their unique needs.
-Developed and implemented alternative communication strategies to support cognitive-communication growth and positive behavioral changes.
Summer Youth Program- Front desk
Bronx Garden Center for Nursing and Rehabilitation New York, NY
2019
-Managing incoming calls and inquiries, taking messages, and directing calls to the appropriate staff or department. Greeting Residents, Family members, and other visitors with a friendly and helpful attitude
.
-Managing the appointment calendar scheduling new appointments, rescheduling existing ones, and sending appointment reminders. ****************@*****.***
Bronx, NY 10452
Skills
●HIPPA Compliance
●Time management
●Microsoft Word & Excel
●Medical Terminology
●Insurance billing & verification
●EMR (Electronic Medical Records)
●Patient Scheduling
●Strong communication
●Customer Service
Education
2024
Institute of Medical Careers
Pittsburgh, PA
Diploma : Medical Office Administrator
Related Coursework
Medical Terminology, Keyboarding,
Medical Office Administration and
Customer Service, Electronic Health
Records, Microsoft Word & Excel,
Insurance Billing, Medical Office
Procedures, Medical Law and Ethics, and
Anatomy and Physiology
.
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