Seasoned Sales Professional with Diverse Experience
Resume:
D.Wayne Thomas
Cleveland, OH *****
*********@*****.***
Willing to relocate to: St. Louis, MO
Authorized to work in the US for any employer
Work Experience
Stock keeper B
Lincoln Electric-Euclid, OH
August 2025 to Present
Responsible for managing and organizing inventory, which includes receiving, storing, and issuing materials. Key duties involve maintaining accurate stock records, performing regular inventory counts, ensuring proper storage and organization, and preparing orders for dispatch. This role requires strong organizational skills, attention to detail, and physical stamina for tasks like moving heavy objects. Order Picker
Stelfast Inc-Strongsville, OH
May 2025 to August 2025
• Responsible for the error free and efficient picking of customer and internal orders
• Ensure customer needs and specifications as outlined on the pick tickets are followed and met
• Also, accurately and efficiently load and unload trucks
• To be a team player in a fast paced warehouse environment and perform at a high level
• Accurately and efficiently pick customer orders following standard operating procedure
• Verify correct items and quantities are selected
• Unload trucks and containers
• Stretch wrap pallets using a pallet wrap machine and stage pallets to await shipping
• Audit shipments and load trucks
• Other duties/projects as assigned by Warehouse Supervisor and Operations Manager Operations/Production
Area Temps-Parma, OH
January 2023 to April 2025
• Various manufacturing jobs and my duties are outlined below:
• Monitored and verified activities to ensure that all maintenance work in the facility met food safety standards in addition to quality standards.
• Operated machinery used in the production process or assist machine operators.
• Complied with all company food safety and quality assurance procedures and complete documentation correctly.
• Reported incidents, and product or process failures that could impact food safety of manufactured product to direct supervisor and submit a safety/food safety incident report. Store Manager
Speedway LLC-Maple Heights, OH
January 2021 to December 2022
● Led a team of 2-10 employees, providing direction, training, and performance management to ensure high levels of customer service and productivity.
● Oversaw daily store operations, ensuring seamless execution of merchandising, inventory management, and visual presentation standards.
● Trained and mentored new staff, promoting a culture of teamwork, accountability, and professional growth.
● Managed cash handling and daily financial transactions, ensuring accuracy in registers, deposits, and reconciliations.
Store Manager
Rite Aid-Lakewood, OH
January 2020 to December 2021
● Analyzed sales reports and customer feedback to identify trends, optimize inventory, and improve product offerings.
● Fostered a positive shopping environment by resolving customer issues and complaints in a timely and professional manner.
● Executed weekly sales ads and price changes and process all recalled, damaged, and outdated merchandise for transfer back to corporate.
Account Manager
National Design Mart-Medina-OH
January 2017 to December 2019
● Monitored industry trends and competitor activities to proactively adjust account strategies and maintain a competitive edge.
● Negotiated contracts and pricing with clients, achieving favorable terms while maintaining profitability and client satisfaction.
● Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless account execution and the successful delivery of solutions.
● Conducted regular meetings with clients to review account performance, address challenges, and identify opportunities for expansion or improvement. Sales Manager
Big Bob’s Flooring-Warrensville Heights, OH
January 2014 to December 2017
● Oversaw the preparation of quotes and final contracts, ensuring accuracy in product specifications, pricing, and delivery schedules.
● Oversaw the day-to-day sales operations, ensuring the floor was properly stocked, organized, and visually appealing to enhance the customer experience.
● Led product knowledge training for staff, ensuring a deep understanding of flooring options, installation processes, and pricing to enhance sales and customer satisfaction. Sales Manager
Flooring Expo-North-Olmstead, Ohio
January 1999 to December 2014
● Increased store revenue by 15% through the development and execution of effective sales strategies tailored to customer needs and market trends.
● Led product knowledge training for staff, ensuring a deep understanding of flooring options, installation processes, and pricing to enhance sales and customer satisfaction.
● Collaborated with vendors and suppliers to negotiate pricing, promotions, and product availability, driving profitability and sales margins.
● Managed a team of 4 sales associates, providing training, coaching, and performance evaluations to drive customer engagement and increase sales.
● Managed the resolution of customer concerns, handling complaints and product returns in a timely and professional manner.
Education
Biblical Studies (Associate Degree)
The Sure Foundation Theological Institute-Seminole, FL January 2005 to December 2007
Academics (High school diploma or GED)
Skills
• CRM system proficiency
• Technology sales
• Financial services
• Customer relationship management
• Cold calling
• Assembly line
• Continuous improvement
• Executive administrative support
• HR sourcing
• Typing
• Achieving sales targets
• Interviewing
• CRM software
• Active listening
• Debt collection negotiation
• Negotiation Skills.
• Managing client accounts
• Quality management
• Manufacturing management
• Google Suite
• Staff development
• Closing sales
• Sales Strategy etiquette. excellent customer service Development. to clientele daily.
• Outbound calling
• Phone etiquette
• Analysis skills
• Restaurant experience
• Sales support
• Teamwork
• QuickBooks
• 15 plus years of
• B2B
• Appropriate phone
• DocuSign
• Customer acquisition
• Sales
• Sales administration
• Employment & labor law
• Direct marketing
• Hand tools
• Kitchen experience
• Operating systems
• Sanitation
• Construction sales
• Debt collection
• Organizational skills
• Objection handling (sales technique)
• Entrepreneurship
• Account management
• Climbing
• Sports
• Quality control operations
• IT
• Hotel experience
• Training & development
• Salesforce
• Sales management
• Complaint handling
• Marketing
• Factory
• Quick service & fast food restaurant
• Time management
• Computer operation
• Personal assistant experience
• Materials handling
• Customer support
• Outbound sales
• Power tools
• Machine operation
• Construction
• Office management
• Store management
• Customer service
• Communication skills
• Packaging
• Merchandising
• Quality control
• Grocery store
• Sales negotiation
• Warehouse management
• Warm calling
• Sales management systems proficiency
• Casual dining experience
• Service writing
• Technical skills instruction
• Lending
• Retail management
• POS
• Project management
• Management
• Telecommunication
• Business development
• Commercial cleaning
• Conflict management
• Food service
• Computer literacy
• Janitorial experience
• Cleaning
• Experience providing
• Observed and collected effectively and data. efficiently.
• Lead generation
• Territory management
• Floor care
• Industrial equipment troubleshooting
• Microsoft Outlook
• Telemarketing
• High-end sales
• Lean manufacturing
• Microsoft Word
• Crew management
• Guest services
• Relationship building
• Pricing
• Advanced computer with completing Managerial experience. skills including documentation in a knowledge in Microsoft timely manner. Office Systems.
• Industrial equipment
• Food preparation
• Staff training
• Data entry
• Manufacturing
• Safety management experience within manufacturing industry
• Basic math
• Collections agent experience
• Shift management
• Manufacturing company experience
• Respiratory protection
• Project leadership
• Upselling
• Budgeting
• Cash register
• Conducting sales calls
• Technical Proficiency
• Sales development management
• Quality standards in production
• Hospitality
• Assistant manager experience
• B2B sales
• Customer communication
• Team management
• Prospecting
• Process improvement
• RF scanner
• Cooking
• Forklift
• Warehouse experience
• Fast casual experience
• Dealership experience
• Inventory control
• Supervising experience
• Microsoft Powerpoint
• Warehouse management system
• Office experience
• GMP
• Assembly
• Team development
• Custodial experience
• Food industry
• Retail math
• Manager
• Furniture sales
• Social media management
• Machining
• Senior leadership
• Manufacturing facility
• Order picker
• Succession planning
• ERP systems
• E-commerce
• Adult learning
• Windows
• Significant experience
• Negotiation
• Productivity software
• Cash handling
• Live chat
• Profit & loss
• Workday
• Ability to resolve issues
• Direct sales
• ATS
• Recruiting
• Planograms
• Property management
• Leadership
• Insurance sales
• Retail sales
• Relationship management
• Restaurant management
• Inside sales
Certifications and Licenses
Driver's License
Forklift Certification
Non-CDL Class C
Contact this candidate