Household Manager with Medical Billing & Coding Expertise

ANGELA HOOVER

Lester Prairie, MN ***** • 952-***-**** • ***********@*****.***

PROFESSIONAL SUMMARY:

Knowledgeable household manager and customer services representative with a background education in Medical Billing & Coding. CCA certified as of 03/20/2024. No. 262790

Skilled in the completion of clerical tasks, financial/accounting support, scheduling, time management, assignment prioritization, and service. Ability to perform cash/credit transactions.

EDUCATION:

Bryant & Stratton College

Medical Billing & Coding Diploma 2023

I graduated with a 3.95 GPA. This was the most rewarding accomplishment that I have ever completed all on my own.

RELEVANT COURSES:

ICD Diagnostic Coding

Electronic Health Records

ICD Procedural Coding

CPT & HCPCS II Coding

Healthcare Terminology

Intro to Medical Office Support & Services

Anatomy & Physiology

Computing Skills

CORE COMPETENCIES:

Report Generation

General Accounting

Communication

Customer Service

General Operations

General Administrative

Policy & Procedures

Time Management

Billing & Invoicing

PROFESSIONAL EXPERIENCE:

Household Manager

Lester Prairie, MN 2013 – CURRENT

Communicate, assist, evaluate, and engage in household paperwork and procedures.

Promote basic mathematics, language development, and professional skills.

Provide first aid assistance, if needed

Maintaining financial records of the householder such as the payment of the mortgage, utilities, auto loan, and other various household expenses

Supervise daily housekeeping to ensure that the home is always well-kept.

Model appropriate social behaviors and encourage concern for others to cultivate development of interpersonal relationships and communication skills.

Help prepare and serve nutritionally balanced meals and snacks for children.

Cashier/Supervisor/Sales Floor

Target 2007 – 2013

Set-up/Teardown of shelving and displays, as well as restocking/re-shelving of merchandise.

Utilization of POS register system for cash/credit transactions and general accounting functions

Used RFID scanners to receive inbound product deliveries and ensure accurate inventory numbers.

Assisting customers with locating and purchasing items located on the sales floor or in the storeroom.

Utilized best practices to improve customer experience by taking accountability and representing a recognized “store brand ambassador”.

Coborn

Deli/Food Prep 2003 – 2005

Assistance regarding mealtimes/meal prep service, along with the maintenance of prep stations

Preparation, organization, and storage of food products and supplies

Cleaning and sanitization of food preparation stations, utensils, and customer dining areas according to state and federal health regulations

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Utilization and safe operation of deli machinery, such as slicing machines, flat-top griddles, and ovens

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