People-Driven Retail Team Player

Latasha Nicole Parrish

+1-615-***-**** *************@*****.*** Gallatin, TN 37066

WORK EXPERIENCE

Key holder/ Customer service, Vapen Joe

June 2024 - June 2025

• Facilitated sales support by assisting customers with product inquiries and resolving issues.

• Delivered staff training sessions to enhance team knowledge and improve service quality.

• Managed inventory by tracking stock levels and coordinating restocking activities.

• Engaged with customers to provide exceptional service and foster positive relationships.

• Handled cash transactions accurately while ensuring a balanced cash drawer at all times.

• Implemented store security protocols to safeguard assets and minimize shrinkage. Sales Associate, 7 Eleven

August 2023 - January 2024

1. I restock the floor, make sure that the gas station's trashes are empty. I also do maintenance inside the store, I cook pizzas. I work the cash register. Also tend to the lottery purchases and also make sure any and every customer needs are taken care of.

Key Holder/Sales Associate, Smokes for Less

January 2023 - August 2023

I opened the store every morning. Made sure that the store was clean and stocked and worked the register to take care of all the customers and all their needs from our drive through window to them coming up to the front counter

Customer Service Associate/Sales, Boost Mobile Authorized Retailer May 2022 - January 2023

I pay customers bills I activate cell phones and I set customers up with Infinity prepaid Internet for your home. I also troubleshoot and fix customer's cell phones sometimes when there is a problem Cashier/Customer Service, MF Good Catering

March 2022 - July 2022

I served food and cashiered at a construction site for the workers. Food Prep, Chicken Salad Chick

July 2021 - February 2022

I prepared all the chicken dishes that were on the menu prepared the chicken base for the next day. I also prepped for the for line and to go orders. I did dishes and light maintenance. I helped with inventory and sometimes served foods.

Residuals, returns, picking and packing, Under Armour December 2019 - July 2021

• Executed efficient order fulfillment processes to ensure timely delivery and customer satisfaction.

• Implemented effective packing techniques to protect products during transit and minimize damage.

• Streamlined returns processing procedures to enhance customer experience and reduce processing time.

• Managed inventory levels to optimize stock availability and prevent shortages or excess inventory.

• Conducted rigorous quality control inspections to ensure products met established standards and specifications. Dietary Aide, Gallatin Rehabilitation Center

September 2020 - December 2020

I worked in the kitchen, helping to prepare the residents meals 3 times a day and I did dishes, light maintenance and stocking.

Prep cook /linecook, Buffalo wild wings

April 2019 - July 2020

• Executed efficient food preparation processes to ensure timely meal service while maintaining quality standards.

• Mastered diverse cooking techniques to enhance flavor and presentation of dishes across various cuisines.

• Crafted visually appealing plate presentations to elevate the dining experience and showcase culinary skills.

• Collaborated effectively with kitchen staff to streamline operations and improve overall team performance.

• Managed inventory by accurately tracking supplies and reducing waste through effective ordering strategies.

• Implemented rigorous sanitation practices to maintain a clean and safe kitchen environment for food preparation. Front of House Manager, Panda Express

November 2017 - April 2019

My duties are store opening and set up. I am in charge of the safe count and all bank deposits. I ensure daily operations are conducted smoothly and timely. Which include our Temp Logs and Food Safety Checklist. I help with inventory and truck orders and scheduling. I handle customer service and satisfaction everyday. I also close the store and do all of the End of Day procedures. Department Manager, Old Navy

November 2014 - October 2017

I was over Girls, Toddlers and Babies Departments. I merchandised each department and made sure all new flow that came in was properly distributed to the floor. I did monthly moves to change the departments to specific Old Navy Standards. I did price changes, markdowns, truck, ran shifts, ship to store orders, moves, bank deposits and ensured all daily operations went smoothly. Supervisor, Nashville Shores Waterpark

March 2014 - July 2016

I managed 3 concession stands, 2 Bars and 4 Retail Gift Shops. I was to make sure all operations ran smoothly daily and Customer Satisfaction was a must. I was in charge of inventory, food cost, catering, scheduling, warehouse, food prep and training of employees. General Manager, Mcdonalds

February 2006 - October 2013

I was in control of daily operations, scheduling, labor, food cost, management and crew scheduling, truck orders, running shifts, crew and Management training, Planned Maintenance and Inventory. Plus upholding the highest standards in great customer service. EDUCATION

Hamburger University

2012-2014

Bachelor's, Restaurant Management

Restaurant Operations and Leadership Practices

Basic shift management

Advanced shift management

Employment management practices

Centennial Center

1992-1993

High school, General

I studied to get my high school diploma and graduated with a 4.0 grade average.l SKILLS

Banquet, Bilingual fluent in Spanish, Bussing, Cash Handling, Cashier, Catering Experience, Cleaning Experience, Cooking, Culinary Arts, Customer Service, Customer Service Sales, Deposits, Diet (Nutrition), Food Handler, Food Preparation, Food Production, Front of House, Guest Service, Inventory Control, Kitchen Management, Laundry Services, Managing Crews, Phone Skills, Receptionist, Restaurant Experience, Restaurant Management, Retail Management, Stocking, Visual merchandising, Waiting Tables

CERTIFICATION AND LICENSES

Food Handler Certification

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