Project Management Senior Executive

Andrew K. Hoff Sr.

********@*****.*** 717-***-****

OVERVIEW: Dynamic and highly respected Senior Executive in Facilities & Operations with a proven track record of leading large-scale property management, asset optimization, and operational transformation. Adept at aligning facilities operations with corporate strategy, implementing scalable processes, and enhancing collaboration to maximize profitability and long-term asset value. Expertise in leading cross-functional teams, driving organizational change, and implementing initiatives that enhance operational efficiency, reduce costs, and improve service delivery. A proactive problem solver with a keen ability to drive collaboration, elevate performance, and foster customer-focused solutions. Known for aligning operations with strategic business goals, and implementing innovative solutions that drive business growth and operational excellence within a progressive organization. SUMMARY:Project Management Proven expertise in strategic planning, project management, vendor negotiations, and team development across diverse industries. Have a demonstrated experience to coordinate cross-functional teams, manage resources, and navigate challenges to achieve strategic objectives. Proficient in vendor negotiations, contract management, and stakeholder communication, ensuring alignment with business goals and project specifications. Facility Operations Management Extensive experience overseeing capital-intensive projects, including facility acquisitions, property renovations, HVAC system overhauls, and large-scale maintenance initiatives. Known for transforming fragmented processes into streamlined, high-performance systems that drive long-term operational success. Collaborative leader committed to driving continuous improvement in facility operation, while minimizing costs. Resource Coordination Strong background in developing and executing strategies for effective resource utilization, managing complex projects, and fostering collaboration between departments. Skilled in driving continuous improvement initiatives, creating standardized operating procedures, consistently achieving measurable improvements in service delivery through systematic and strategic process enhancements. Organizational Leadership Visionary senior executive with a proven track record of leading large-scale organizational transformations, driving operational excellence, and fostering high-performance cultures across multi-property real estate and corporate environments. Record of achieving operational excellence, motivating teams, and leading organizations to deliver superior results through strategic communication and forward-thinking leadership KNOWLEDGE • Project Management • Portfolio Management • Strategic Planning & Execution

& EXPERTISE:•Workforce Planning •HVAC Systems Mgmt.• Vendor & Contract Negotiation

•Multi-Facilities Mgmt.• Employee Performance • Cross-Functional Collaboration

• Strategic Communication • Relationship Management•Multifamily Industry Expertise

•Annual Planning & Budgets• Stakeholder Engagement • Leadership & People Development PROFESSIONAL MORGAN PROPERTIES 2009 to Present

EXPERIENCE:(90k Plus Properties)

Sr. Vice President Facilities (2021 to Present) King of Prussia, PA

•Manage five Facilities Area Vice Presidents overseeing large-scale property portfolios.

• Collaborate with Operations to develop and implement a separate department of Regional Maintenance Directors.

•Work closely with Regional Property Managers to ensure optimal performance and health of their assigned properties, fostering a proactive approach akin to that of Property Managers and Service Managers.

Highlights Facilitate the integration of Operations and Facilities departments, fostering collaboration with Asset Management.

Lead efforts to transition team operations from operating in silos to functioning as a unified department, fostering better collaboration with Asset Management and Operations teams.

Develop and implement a strategic roadmap for the Facilities department, aligning operations with corporate objectives to drive efficiency and operational excellence across 90,000+ properties.

Facilities Vice President (20k plus properties)(2019 to 2021)

• Played a critical role in developing and implementing the newly created Vice President, Facilities role at Morgan Properties.

• Responsible for overseeing high-level operations, including specifications writing, bidding, and the execution of capital contracts.

•Handled both day-to-day operations and strategic decision-making, including capital job approvals, vendor negotiations, and project execution. Highlights Spearheaded the creation of a team of five Facilities Area Vice Presidents, each managing 8 to 15 Regional Facilities Managers.

Transitioned into a more global oversight role, ensuring smooth operations and accountability across ~ Continued multiple regions on Page and Two large ~ teams. Andrew K. Hoff Sr.Page Two

PROFESSIONAL MORGAN PROPERTIES (Continue)...

EXPERIENCE:Regional Facilities Manager / Maintenance Director (2014 to 2019)

•Managed 12 communities, creating specifications for all capital-budgeted jobs for properties under management.

•Designed and updated Morgan Properties' Site Standard Operating Procedures (SSOPs).

•Headed and played crucial role in the hiring and interviewing process for new Service Managers.

•Held regular job meetings with site teams, including Service Managers and Property Managers, ensuring timely project execution and compliance.

•Oversaw the complete process of capital bid tours, bid awarding, and negotiation, ultimately presenting approvals to the Senior Vice President of Facilities.

• Coordinated weekly check-ins on all ongoing capital projects, including on-site progress verification, change order management, and payment approvals based on work completion.

•Negotiated a consolidated HVAC contract covering Baltimore, Washington, Virginia, Central Pennsylvania, and Delaware, incorporating Goodman products with one large HVAC company.

Highlights Expanded vendor network, securing favorable pricing schedules and terms with new vendors.

Mentored and promoted three Facilities Project Managers to Regional facilities Manager, with one advancing to Area VP Facilities.

Gained control over the management of several newly acquired properties, seamlessly integrating them into the existing portfolio.

Established and implemented new practices for maintenance department in collaboration with Operations, ensuring greater efficiency and consistency across the board. Service Manager (700 units) (2012 to 2014)

•Worked a team of eight in the Baltimore, MD area, overseeing the maintenance and service functions for 700 units.

•Actively involved in property acquisition due diligence efforts and contributed to many new property opportunities.

Highlights Addressed maintenance issues across various property needs, from HVAC systems to plumbing and general repairs.

Contributed to the efficient functioning of the maintenance department, ensuring a high level of service across all facilities.

Service Manager (200 units) (2009 to 2012)

• Performed snow removal and on-call duties in-house, sharing on-call responsibilities with one employee every other week.

• Executed apartment turn schedules using a self-built Excel spreadsheet, which included paint, flooring, cleaning, and kitchen/bath renovations based on property condition.

•Handled and completed all work orders, including major tasks such as water heater/boiler replacements, HVAC repairs, and replacements

Highlights Minimized reliance on external vendors, completing most repairs and maintenance tasks in-house.

Completed apartment turn maintenance functions alongside one service technician, ensuring all units were prepared and ready for new tenants COCA COLA 2004 to 2009

Service Manager & Vehicle Fleet Manager York, PA

• Scheduled all soda machine, soda fountain, and in-store cooler refurbishments and deliveries to markets in York and Adams counties, PA, and a portion of Northern Maryland.

• Supervised a team of fourteen technicians, delivery movers, and refurbishing technicians.

• Enforced established policies and procedures to maximize workplace efficiency.

• Provided and attended workplace training to enhance customer service practices.

•Monitored progress in the ongoing projects, ensuring tasks were completed efficiently and effectively.

Highlights Evaluated employee performance and recommended promotions, transfers, or dismissals based on merit.

Created and managed employee schedules to ensure adequate staffing while minimizing overtime.

Communicated directly with customers in person and by phone to resolve issues and improve customer satisfaction.

Outsourced mechanic work and tire replacement/PA inspections, leading to significant cost savings for the company.

EDUCATION:PEN FOSTER General Diploma 1991

DALE CARNEGIE Hanover, PA

Completed - People Management Training

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