Human Resources Business Partner

Walter F. Hall, MS, SHRM-CP

Director of Human Resources

Nashville, TN 813-***-**** ***********@*****.***

LinkedIn: linkedin.com/in/walter-hall-HR

Summary

Strategic, results-driven Senior HR Business Partner with 15+ years of progressive HR leadership across senior living, healthcare, and communications sectors. Proven ability to lead high-performing teams, drive workforce stability, and reduce turnover through data-informed retention and onboarding initiatives. Skilled project manager with experience overseeing complex HR projects from planning to execution, ensuring alignment with business goals and compliance standards. Adept at building strong partnerships with executive stakeholders, leveraging HRIS analytics for strategic decisions, and fostering cultures of accountability, engagement, and growth. SHRM-CP certified and committed to delivering HR solutions that support organizational excellence. U.S. Air Force, Master Instructor with more than 3,000 classes taught in Human Resources and Leadership.

Professional Experience

Senior HR Business Partner – West Division

Brookdale Senior Living, Nashville, TN Mar 2024 – Jun 2025

- Reduced associate turnover by 15% within one year through strategic retention programs, onboarding redesign, and leadership training.

- Led a team of 10 HR professionals across multiple senior living communities, fostering a culture of accountability, service excellence, and career growth.

- Partnered with executive and regional leadership to align HR strategy with resident care priorities, supporting consistent operational performance.

- Designed and implemented structured task triage and project delegation systems to effectively manage competing HR priorities.

- Managed complex HR projects from initiation through execution, including HRIS upgrades, leadership training rollouts, and policy standardization, meeting scope, time, and budget goals.

- Developed and launched a standardized onboarding program that reduced time-to-productivity and improved first-year retention by providing structured role-specific roadmaps and milestone check-ins.

- Facilitated new hire orientation sessions that reinforced Brookdale’s mission, values, and resident-centered culture.

- Implemented onboarding feedback surveys to capture associate experiences and drive continuous improvements.

- Analyzed HRIS data to identify turnover, recruitment, and retention trends, providing actionable insights to executive leadership.

- Delivered weekly presentations to senior leadership on turnover, key retention indicators, talent forecasts, and workforce metrics, enabling data-driven decisions that improved organizational effectiveness and Net Operating Income (NOI).

- Maintained composure and resolved high-stakes employee relations matters, mitigating legal risk and ensuring compliance with labor laws.

- Managed and forecasted an annual HR operations budget exceeding $1 million, aligning spending with strategic and operational objectives.

Director of Human Resources

Spectrum Communications, Tampa, FL Jan 2023 – Mar 2024

- Designed and implemented HR frameworks to streamline recruitment, onboarding, and compliance protocols across departments.

- Transformed HR from transactional to strategic through engagement initiatives and process reengineering.

- Oversaw multiple concurrent HR projects, including performance management redesign and talent assessments, to support growth and retention.

- Fostered executive relationships through transparent reporting, HR dashboards, and proactive feedback channels.

- Launched mentorship and peer coaching programs, promoting knowledge sharing and internal development.

Divisional Director of Talent

Five Star Senior Living, Newton, MA May 2021 – Dec 2022

- Led full-cycle talent acquisition for leadership roles across 20+ senior living communities, improving time-to-fill by 30%.

- Implemented strategic sourcing strategies that diversified candidate pools and reduced agency dependence.

- Developed and executed executive hiring plans aligned with performance targets.

- Collaborated with regional VPs and leaders to align talent acquisition strategies with evolving business needs.

Divisional HR Director

Atria Senior Living, Louisville, KY Jul 2013 – Feb 2021

- Launched employee engagement initiatives informed by survey data, increasing satisfaction scores by 18%.

- Managed complex employee relations and compliance investigations, achieving zero litigation outcomes.

- Developed and delivered leadership training programs focused on employee relations, conflict resolution, and compliance.

- Optimized team structures by aligning roles with capabilities and growth opportunities.

- Standardized benefits communications and open enrollment processes division-wide.

Director of Human Resources

ACCENT Marketing Call Centers, Louisville, KY Jul 2011 – Jul 2013

- Oversaw HR strategy for a workforce of over 1,000 employees across multi-site call center operations.

- Designed and implemented company-wide performance management and career pathing programs, increasing internal promotions by 22%.

- Developed scalable employee development pipelines to support rapid growth and engagement.

- Recognized for motivational leadership, innovation, and cross-functional collaboration.

Education

M.S. in Administration, Human Resources Management

Troy State University, Montgomery, AL

B.S. in Education, Corporate Training & Development

Wayland Baptist University, Wichita Falls, TX

Certifications & Skills

Certifications: SHRM-CP

U.S. Air Force Veteran-Master Instructor

Core Competencies:

- Strategic Workforce Planning

- Project Management (Agile, Waterfall, HRIS implementations)

- Onboarding & Retention Program Design

- Leadership Development & Coaching

- Talent Acquisition Strategy

- Employee & Labor Relations

- HR Compliance & Policy

- Performance Management

- Succession Planning

- Data-Driven HR Decision Making

- Budget Management & Forecasting

- Change & Culture Management

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