Human Resources Resource
Resume:
To,
The Strategic Consultant Group,
Main Office,
Islamabad.
Sub: Head of HR (Director)-Islamabad.
Dears,
I would like to offer my services for the subject post, so as to impart my knowledge and experience acquired through multi-cultural exposure of over 18 years. Although one’s learning process never ends I believe that my exposure has helped me immensely in gaining valuable acumen in the fields of Human Resource, Administration, Office Management, Warehousing, Logistics, Coordination and Operations. I have done my EMBA with distinction (Gold Medalist) Major: General Management. At present, working (remotely) with an International NGO, looking after HR, ER and Compliance matters in 8 different countries including Middle East and Africa. I have been working as a Director HR/Admin/Operations. I have been working as a HR Consultant on USAID funded program (ASPAID) – provincial government of KPK-Pakistan. Prior to this, I have been working as a Manager Human Resource with an International Development Organization of repute (CHF-International currently known as Global Communities) on a USAID funded Livelihood project worth 150 million US Dollars. Prior to this, I worked as a Manager Operations with Future Group International–Pakistan currently known as Palladium Group (US based International Development Organization) an implementing partner of USAID (Worth 100 million US Dollars) engaged in social sector/public health based in Islamabad. Prior to this, I have been working as a Manager Human Resources with China Petroleum prestigious White Oil Pipeline Project (WOPP, 971 Km worth PKR 17 Billions-with 2000-2500 employees).
I have very good experience in developing and devising policies and procedures. Developing HR Manuals (and its in house training to the staff), Performance Appraisal Tools, Structuring and Re-Structuring departments and staff, capacity building etc. I have strong adherence to compliance and meeting staffing/recruitment deadlines. I am well versed with full administration cycle including Assets Management, Fleet Management, Security, Government Coordination’s, (dealing with home office), Logistics, Warehousing management, Setting Reorder Levels Supply Chain, Procurement Procedures. Have putt up ware house for NFI Kits with full staff during flood in 2010 in Pakistan. Understand Cash for Work Program. I have proficiency in English, Urdu, Pashto and Punjabi languages. I also have knowledge of Farsi/Persian and Arabic languages.
Due to my exposure, I have developed skills such as Organizational, Analytical, Interpersonal, Communication, and Conflict handling skills. I am available on short notice. List of my Training/Certifications regarding Development Sector/Humanitarian Sectors and Personal development is attached with my CV. My profile with all recommendations can also be viewed on LinkedIn. Type Faiz Khan.
Keeping in view my qualification and experience, I sincerely hope that I shall be given positive consideration. At the end, I must thank you for your valuable time and kind attention.
Sincerely yours,
FAIZ MUHAMMAD KHAN (Pakistan)
Email: ************.****@*****.***,
Contact: +92-333-*******
DIRECTOR HR & OPERATIONS/SENIOR SPECIALIST/SENIOR COORDINATOR
I am professional Director/Senior Specialist in the fields of Human Resources, Administration and Operations. Due to multi-cultural exposure in International Development Organization (USAID/DFID) blended with Corporate Sector & Oil & Gas organizations, i have gained valuable acumen in the fields of full cycle Human Resources, Administration, Operations, Project Management and Government Coordination. I am strategic thinker with a very clear understanding of my short –term and long –term goals. I am well versed with all activities related to project life cycle. I am an extrovert and always step forward to take initiative and introduce best practices.
PROFESSIONAL WORK EXPERIENCE SUMMARY
2014- 2017-Director HR & Administration/Operations-Private Sector organization –Pakistan
2012 - 2013-Human Resources Consultant- USAID Funded Program for P & D Department, Government of KPK-Peshawar-Pakistan.
2009-2011- Manager Human Resources-CHF International (Global Communities) well reputed INGO an Implementing partner of USAID funded project worth USD 150 million-Pakistan.
2005-2007- Manager Human Resources & Admin - Futures Group International-INGO. USAID/DFID funded project (worth USD100 millions) engaged in the Improvement of re-productive Health and family planning services-Pakistan.
2001-2004-Manager Human Resources- Consortium partner of China Petroleum & Construction Group, engaged on a prestigious White Oil Pipeline Project (WOPP) Length 971 Km, worth PKRS, 17 Billions-Pakistan.
1995-1998- Office Manager -AM Pak International a company engaged in promotion of environment friendly products-Pakistan.
1993-1994- Administrative Officer - Bayindir Construction Group (Turkish Group) engaged in the construction of Peshawar –Islamabad Motorway-Pakistan.
1990-1993-Office Manager - Pala Gems & Mineral Mining Pakistan engaged in mineral mining, cutting, carving and export-Pakistan.
1998-1990-Assistant Manager-American Club Peshawar-Pakistan.
1982-1985-Worked in Riyadh-Saudi Arabia
KEY PERFORMANCE AREAS
Human Resource Management
Administration & Operations
Full Cycle HR Process.
Talent Management
Succession Management
Training & Development
Performance Management
Well versed with full cycle Administration system
Government Coordination
Fleet Management
Assets Management of all country offices
Lease Agreements
Developing Manuals & Devising Policies
Benefits Administration.
HRIS/Database
Pay Roll Management
Conflict Handling & Resolutions
Well versed with USAID Rules & PPRA Rules.
HR Metrix
HR Advisor/Global HR Consultant (Remote)
Camp Management
Managing Warehouse both commercial & Humanitarian/Development(NFI Kits)
Managing Supply Chain & Logistics
Event Management
Security Management of all country offices
Operational Management
Visa Extensions
Quick Books
Freelancing
Well versed with Proximity Management Strategy
Seeking approvals
WORK EXPERIENCE
Regional HR Consultant-Global (Remote) April 2024 to date
Looking after HR,ER and Compliance matters in 8 countries.
Director HR/Admin/Operations Jan 2014-June2017-PK
Private Sector Organization.
KEY Responsibilities
Guiding and managing the overall provision of Human Resources services, policies and programs for the entire company in accordance with market trends, current/ proposed company activities and government rules/ regulations.
Envisaging long and short term corporate goals, standardizing associated budgets and focusing on devising strategies to harness the synergy of existing personnel to achieve core business objectives.
Formulating and implementing HR strategies for the company with regards to employee relations to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
Managing all aspects of personnel relations encompassing manpower planning, recruitment, employee development, performance management, compensation/benefit administration and trainings.
Analyzing business requirements and providing inputs for developing functional strategy with respect to talent acquisition, development and retention, ensuring alignment, integration and adaptation of HR initiatives to enhance organization capability for meeting business goals/objectives.
Coordinating with division managers to design/implement strategies and programs. Monitored programs/processes to ensure alignment with business strategy and budget forecasts.
Recommending solutions to effectively resolve problems or issues by using judgment consistent with standards, practices, policies/ procedures and government laws.
Over all responsible for general administration, logistics, general purchase and assets management of the Company.
Liaison with the government, law enforcing departments other concern forums.
Managing overall security of the company premises, employees, equipment and Vehicles.
Managing yearly HR/Administration/Security Budget and ensuring that the entire functions performs within the assigned budget.
Managing motor pool for the transportation of company’s personnel through transport contractors and monitoring maintenance record.
Managing Purchase process concerning office supplies and equipment maintenance services.
Managing over all logistics process of the company.
Ensuring compliance with legal & regulatory requirements of the government. Ensuring all concerned policies are being adhere to.
HR Consultant Jun 2012– Sep 2013, Peshawar-PK
ASPAID (USAID Funded initiatives)
Attached to Urban Planning Unit-Khyber Pakhtunkhwa-Peshawar. Reporting to Executive Director, I was responsible for;
Key Responsibilities
Devising policies and procedures
Reviewing HR Manual suggesting best practices/improvements and getting approvals from concerned Government Authorities.
Overall project staffing functions following Government Establishment Code-Project Policy.
Preparing advertisements and getting approval.
Keeping track of all applications and data base.
File management, Staff Contract Management, Orientation, keeping tracks of Performance Management.
Arranging capacity Building plans of newly hired staff including Senior Specialists/Specialists and support staff.
Devising full cycle of all HR steps to keep the process transparent and meeting deadline.
Dealing with the legal issues as and when arises bases.
Provision of support on any HR related request from partner organization/projects/program as and when needed basis.
Manager Human Resources 2009 –2011, Peshawar, PK
CHF International
US International Development Organization with its field offices all over the world including Pakistan. Based in Islamabad-Pakistan. (USAID funded Project Worth 150 million US Dollars working in FATA – Livelihood, infrastructure, Income generation, Scholarship and Emergency response –IDP’s). Reporting to COP/CFO, I was responsible for;
Key Responsibilities:
Managing full cycle human resources activities.
Work with relevant supervisor and the CFO/COP to revise job descriptions on a case-by-case basis.
Ensuring transparency in the entire process of the hiring, contract management, orientation, probation, performance evaluation, promotion and termination of staff, exit interviews.
Tracking staff contracts and undertake extensions or renegotiations in a timely manner.
Liaise with appropriate Government Office on all personnel issues to ensure total compliance to government system policies.
Managing Budget.
Identifying training needs and develop and devise internal and external capacity building plan.
Monitor and resolve potential personnel problems and act as staff mentor.
Manage staff payroll and ensure payroll roster is accurate and up to date.
Managing staff benefits.
Institute all HR Policies, its implementation, updates, amendments and communicating to both National and International staff in a transparent manners.
Ensuring periodic HR reporting system is in place as per donor/Home Office USA policies and audit requirement.
Ensure total conformity on all administrative policies and procedures as outlined in the Staff Personnel Policy.
Ensure compliance with donor’s policies and procedures.
Maintaining and revising HR Manual for best practice.
Designing and implementing overall staff training & development plan in accordance with organization needs and vision of the Home Office USA.
Represented organization on all relevant forums.
Manager HR & Administration (Operations) 2005-2007, Islamabad, PK
Futures Group International (USAID Funded)
With its registered office in Colombia USA. (Worth 100 million USD) US based International Development Organization working all over the world including Pakistan in Health, HIV AID, and reproductive health and family planning services in Pakistan. Reporting to Director Operations, I was responsible for;
Key Responsibilities:
Managing complete HR, Administration, Operations and Security function of all country offices.
Devising, reviewing and updating HR, Administrative, Operational and Security policies.
Dealing with Home Office USA for matters related to priors approvals and periodic reports.
Managing employment contracts of the national staff and its timely renewal.
Preparing and implementing Performance Management tools.
Development of training program for both national and Expats.
Managing Budget.
Managing staff benefits through comprehensive database.
Effective and diplomatic handling of conflicts and legal issues.
Dealing with government agencies including insurance companies
Negotiating rental agreements.
Over all Assets Management.
Over all Transport/Fleet Management in all country offices.
Managing all supply chain/logistic activities.
Ensuring adequate Security arrangements in Head Office as well as in all Regional Offices.
Ensuring full compliance with donor and Home Office policies.
Manager Human Resources Jun, 2001– Sep, 2004, Karachi, PK
Techno Engineering Services Pvt. Ltd.
A Consortium partner of China Petroleum Engineering and Construction Group-CPECC, engaged in Prestigious White Oil pipeline project-WOPP (Worth USD 300 Million with 2000-2500 employees). Reporting to Director, I was responsible for;
Key Responsibilities:
Devising full cycle HR system to ensure transparency as per internal and external audit requirement.
Participating in Staff Planning and Forecasting as per project staffing needs.
Preparing and implementing HR policies and procedures.
Developing HR Manual, its revision and updating,
Devising Performance Appraisal Tools and other employee’s data tracking tools.
Developing staff capacity building plan for both national and exapts staff.
Handling employee’s grievances/conflicts diplomatically, initiating Counseling.
Managing staff benefits.
Managing Budget.
Participated/coordinated with all departments during ISO Certification process.
Dealing with government offices and all stake holders in consortium.
Office Manager Jun, 1995– Sep, 1998, Lahore, PK AM PAK International (Environment Conscious Company)
Key Responsibilities
Maintenance of Lease Agreements.
Ensuring all travel arrangements are taken care off in timely manners.
Ensuring timely payments of all utility bills, Mobile bills as well as payment of the bills related to Admin affairs.
Managing all file relating to Admin affairs.
Assets Management,
Fleet Management.
Dealing with Home department, Passport office & Police departments for visa extension of foreigners and obtaining relevant documents.
Introduction /Promotion of US base equinox Products.
Administration Officer Jan. 1993 – Sep. 1994, Mardan, PK
BAYINDIR Construction Inc. (Turkish based)
This Turkish based construction company was engaged in the construction of Peshawar- Islamabad Motorway. Reporting to Deputy Project Director, I was responsible for;
Key Responsibilities.
Managing Admin system and Procedures.
Preparing policies and procedure
Advising Management on Admin Issues.
Negotiating rental agreements ( property /Vehicles)
Transport Management/Maintenance of 300 Vehicles
Ensuring all travel arrangements as per approved schedule.
Assisted in handling all Security matters relating to the Project
Co-ordination with government and other related agencies.
Ensuring timely payments of all utility bills, as well as payments to the Vendors providing services.
Managing all file relating to Admin affairs
Assisted in Managing project Dining Halls/Canteen.
Management of stores, controlling inventory of all office supplies, assets and Vehicle accessories/spares and ensuring their proper disbursement to the concerned department and keeping updated inventory records.
Maintenance of Attendance and Leave record.
Providing adequate Housekeeping.
Office Manager
Pala Gems & Mineral Mining Pak(Ltd)
March. 1990 – Sep. 1993, Peshawar, PK
Key Responsibilities
Successfully managed over 200 staff both Pakistani & Foreigners.
Successfully managed Staffing and Placement function.
Performance Management
Training and Development.
Payroll Management.
Handling employee’s grievances.
Making all travelling arrangements as required.
Fleet Management.
Managing security of office premises and guest house.
Liaison with government and related agencies.
Dealing with embassies for visa approval.
Assistant Manager Feb. 1988 – March.1990, Peshawar, PK
American Club Peshawar (U.S.G.E.A)
Key Responsibilities
Assisted Board Members in all Admin matters.
Assisted in all security matters.
Managing all file relating to Admin affairs
Liaison with Government & related agencies.
Co-ordination with NGO’s for maintenance of membership records and other relevant information.
Control of cash flow from about 300 members (Foreigners engaged in relief and development efforts for Afghans Refugees.
Managing store, control of inventory of Office supplies, assets and their disbursement, updating inventory reports for management.
Overseeing Catering and Cleaning staff.
1982 – 1985: Three years’ experience in Riyadh Saudi Arabia.
PROJECTS
1-CHF International currently known as Global Communities (USAID Funded Project)
Project: Putting up Warehouse and hiring full team for the distribution of NFI Kits to IDP’s
During Flood in Pakistan-2010, I was assigned project to set up complete warehouse in Islamabad to provide NFI Kits to flood effected IDP's. I also hired full team to run distribution of NFI kits effectively. The Project achieved its objective as desired.
2. Futures Group International currently known as Palladium Group (USAID Funded)
Project: Redesigning HR system.
I successfully completed project of redesigning Performance Evaluation Tool, Revamped HR/Administration Policies/system and tools, Job Descriptions and designations
3. Techno Engineering Services Pvt. Ltd (China Petroleum)
Project: Initiating ISO Certification process.
While working with a Consortium partner of China Petroleum Engineering and Construction Group-CPECC, engaged in Prestigious White Oil pipeline project-WOPP (Worth USD 300 Million with 2000-2500 employees),I was assigned project to initiate ISO Certification process. Initiated the process and as a result of that restructured all policies/systems and required formats relating to HR Department.
EDUCATION
EMBA: (Major in General Management) 2001
Preston University (Karachi Campus) Karachi, PK
Distinction: Gold Medallion (Secured 949 (95%) Marks
Graduation: 1978
University of Peshawar Peshawar, PK
KEY ONLE CERTIFICATIONS AND TRAINING COURSES
Strategic Human Resource-By LinkedIn Learning Initiatives for professionals
Human Resources-Leadership And Strategic Impact-By LinkedIn Learning Initiatives for professionals
Talent Management Strategy- By Philanthropy University.
Executive Decision Making- By LinkedIn Learning Initiatives for professionals
Developing Executive Presence- By LinkedIn Learning Initiatives for professionals
Transitioning From Managers To Leaders- By LinkedIn Learning Initiatives for professionals
Influencing Others- By LinkedIn Learning Initiatives for professionals
Coaching skills for Leaders and Managers - By LinkedIn Learning Initiatives for professionals
Becoming a Thought Leader- By LinkedIn Learning Initiatives for professionals
Becoming Good Mentor- By LinkedIn Learning Initiatives for professionals
Self- Awareness, Authentic and Leadership- By LinkedIn Learning Initiatives for professionals
Decision Making Strategies- By LinkedIn Learning Initiatives for professionals
Managing Globally- By LinkedIn Learning Initiatives for professionals
Critical Thinking- By LinkedIn Learning Initiatives for professionals
Balanced Scorecard And Key Performance Indicators- By LinkedIn Learning Initiatives for professionals
Developing Your Emotional Intelligence- By LinkedIn Learning Initiatives for professionals
Managing Conflict- By LinkedIn Learning Initiatives for professionals
Time Management- By LinkedIn Learning Initiatives for professionals
Diversity, Inclusion and Belonging- By LinkedIn Learning Initiatives for professionals
Managing Diversity- By LinkedIn Learning Initiatives for professionals
Performance Based Hiring- By LinkedIn Learning Initiatives for professionals
Understanding HR Systems Features And Benefits- By LinkedIn Learning Initiatives for professionals
Selecting An HR System- By LinkedIn Learning Initiatives for professionals
Motivating and Engaging Employees- By LinkedIn Learning Initiatives for professionals
Strategic Negotiation-By LinkedIn Learning Initiatives for professionals
Interpersonal Communication-By LinkedIn Learning Initiatives for professionals
Crisis Communication-By LinkedIn Learning Initiatives for professionals
Ninja Writing-The Four Levels Of Writing Mastery- By LinkedIn Learning Initiatives for professionals
Writing A Proposal- By LinkedIn Learning Initiatives for professionals
Financial Management for Humanitarian and Development Professionals (FMD Pro Series)-By Humentum.
Fully Integrated Security Management (FISM)-Redr UK
Implementing IT Strategies-By Skills Soft
Project Management in Development (PMD Pro) Series-By Last Mile Learning
Remote Management as an Operational Mode-By Disaster ready.com
Working Remotely- By LinkedIn Learning Initiatives for professionals
Sphere for Managers-By Sphere-Humanitarian Charter and Minimum Standards in Humanitarian Response.
Prevention of Corruption in Humanitarian Aid-By Transparency International
Prevention of Sexual Exploitation and Abuse. By UNHCR
Fundamentals of Immigration Detention-BY UNHCR
Humanitarian Context, Systems and Standards-By Humanitarian U Certification
Humanitarian Cross Cutting Issues- By Humanitarian U Certification
Building Blocks for Humanitarian Practice-By Humanitarian U Certification
SAP ERP-By LinkedIn learning for professional.
Freelancing-By Ministry of Information and Technology Government of Pakistan
Quick Books- By Ministry of Information and Technology Government of Pakistan
Word Press- By Ministry of Information and Technology Government of Pakistan
SEO- By Ministry of Information and Technology Government of Pakistan
E-Commerce Management- By Ministry of Information and Technology Government of Pakistan(In progress)
Digital Marketing- By Ministry of Information and Technology Government of Pakistan(In progress)
Establishing Effective Partnership-By Philanthropy University.
Fundraising: Connecting with Donners- By Philanthropy University.
Fundraising Strategies- By Philanthropy University.
Advocacy- By Philanthropy University.
Setting up a Nonprofit Board- By Philanthropy University.
Results- Based Financing- By Philanthropy University (In progress).
Essential for Nonprofit Strategies- By Philanthropy University (In progress).
Note: List of other training courses are attached as a separate sheet.
COMPUTER SKILLS
Fully conversant with Microsoft Office suite Word, Excel, Power point, Outlook and Quick Books.
Contact this candidate