Customer Service Office Assistant

Roselyn Abalos

808-***-**** *** B Iwalani Street, Hilo, HI 96720 ************@*****.***

Professional Summary:

Business professional with over 30 years of experience in customer service and office support duties. I am eager to bring my wealth of experience and dedication to a dynamic team, where I can contribute to achieving organizational goals while fostering a positive and efficient work environment. My passion for supporting others, combined with my extensive hands-on expertise, makes me excited to be part of a team that values professionalism, teamwork, and customer satisfaction."

Skills:

-Reliable

-Open and willing to train

-Problem solver

-Fast-paced / multi-tasker

-Attention to detail for tasks

-Patient with elevated situations or tasks

-Point Of Sale (POS) for transactions and cash processing

-Interactive communication

Employment History:

Mountain View Elementary School Office Assistant 03/2025-Present

Clerical duties

Avis/Budget Group - Hilo Airport Car Rental Sales Agent 06/2022 – 02/2025

Processed car reservations and completed POS system transactions.

AA Building Detailing Supervisor 09/1994 – Present

Schedule employees, set work orders, clerical duties, proficient in Microsoft Word/Excel, cleaning/detailing commercial rentals and business establishments.

Clinical Laboratories of Hawaii Courier 05/2021– 06/2022

Transported lab specimens, testing supplies, and results to various locations on the island, and managed the schedule effectively.

Mr. K’s Recycling Administrative Secretary / Cashier 09/2021– 01/2022

Clerical duties, customer transactions on POS system, prepare cash tils for use, auditing cash tills and store safe at end of day, experience with Quick Books, customer service in-person and over the phone.

Miyos Server 04/2018 – 02/2020

Seating and serving customers, anticipating customer needs to provide exceptional service, customer transactions on POS, money handling.

Sears Auto Department Counter Administration / Cashier 07/2015 – 02/2018

Scheduling appointments, customer service, customer transactions on POS System, clerical duties, inspect auto for repair orders, order auto parts and tires as needed for jobs/stock.

Target: Starbucks Cashier / Barista 04/2014 – 07/2017

Customer transactions on POS system, taking orders and completing orders, maintaining and cleaning facility/equipment, customer service.

References Available Upon Request

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