Project Management Scrum Master
Resume:
JESSE WARD
CONTACT
PROFILE
********@*****.***
Chicago, IL 60647
Operations professional with 10+ years of experience in systems optimization, process automation, and large-scale program management. Proven track record building and scaling operational infrastructure, implementing database systems, and coordinating cross-functional initiatives across multiple organizations. Expertise in workflow automation, technical tool integration, and project management with passion for mission-driven work that creates positive social impact.
CORE COMPETENCIES
EXPERIENCE
Operations & Systems: Process Automation • Database Management • Workflow Optimization • System Integration • Cross-functional Coordination
Technical Skills: SQL • HTML • CSS • WordPress • QuickBooks • Google Workspace • MS Office Suite
Project Management: Google Project Management Certified • Scrum Master Certified (CSM) • Agile Methodologies • Strategic Planning
Platforms & Tools: Asana • Jira • Confluence • HubSpot • Slack • Monday.com • Zapier • Airtable
Research & Analysis: Data Synthesis • Process Documentation • Performance Metrics • Compliance Monitoring
Deputy Director of Recruitment Shawmut Services LLC, IL Remote 2024
- Managed Associates, Leads, and Operations Managers
- Used recruitment metrics to hire 10,762 canvassers
- Ensured compliance with relevant laws
Compliance Support Specialist Blue Summit Solutions, IL Remote 2023-2024
- Supported accounts receivable and payable
- Prepared reports and identified compliance issues
Account Manager ActBlue, Midwest Remote 2021-2023
- Conducted onboarding for new accounts and coached administrators
- Spearheaded partnerships with non-profit organizations in the Midwest
- Managed multi-million-dollar U.S. Senate and U.S. House accounts
National Program Coordinator Postcards to Swing States, IL 2021
- Recruited, trained, coached, and supervised 30 volunteers
Regional Director Progressive Turnout Project, 2019-2020
- Ran a winning field program in MI, AL, NH, and ME during the 2020 presidential election
- Trained and managed 120+ field staff; tracked and monitored data to update
volunteer database
Field Director Grindstone Field Solutions, CA 2018-2019
- Managed targeted projects for two re-election campaigns in the CA primary
- Trained and managed 12 field staff; tracked and monitored data
National Campaign Fellow Coach Elected Officials to Protect America 2017-2018
- Coordinated remote training and ran phone banks
Telephone Outreach Project Director Fund for Public Interest, CA 2017
- Raised over $500,000 for research groups
Canvass Director Grassroots Campaigns, MA 2017
- Recruited canvassers; raised over $180,000 for Nature Conservancy
Regional Organizing Director and National Program Coordinator
Hillary for America, IA 2015-2016
- Recruited, hired, and managed organizers and volunteers across IA and NV
Organized delegates and managed precinct captains and leaders
EDUCATION
McGeorge School of Law Sacramento, CA
2018-2019
MA in Public Administration
Mount Holyoke College
South Hadley, MA
2011-2015
BA in Economics and Politics
Contact this candidate