Administrative Assistant Support
Resume:
Diane E. Pazourek
Sparks, MD 21152
******@*******.***
Verizon February 1966 – November 2001
Retired after 36 years service.
Switch engineering
Engineered switch upgrades in central offices
Floor space planning
oUsed AutoCAD to place new equipment in central offices
Central Office supervisor
oSupervised a crew of technicians to deliver service to communities
oWrote appraisals of crew
Trained new technicians
Customer Education
oDeveloped and conducted training classes on telephone courtesy
oDeveloped and conducted training classes on new telephone systems
Administrative Assistant
oMaintained office files
oMaintained and updated personnel files
oAssisted district manager(s)
oTyped correspondence and took dictation
oTook notes during meetings
Princeton Sports October 1995 – April 2025
-Sales Associate
-Worked with customers to assist with their clothing needs
Webb Mason Marketing October 2002 – July 2023
Administrative Support
Receptionist / answering phones / greeting and directing clients
Updated personnel and telephone lists
Ordered office and kitchen supplies
Scheduled telephone coverage
oDeveloped scheduling system to cover reception desk for vacation coverage
Developed a training program for back-up receptionists.
Conducted the training sessions.
Excellent typing skills. Proficient in Excel, Word, Power Point
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