Administrative Assistant Ii
Resume:
Rosa Wills
*******@*****.***
SUMMARY
I am a highly qualified administrative professional with keen organizational, word processing, and communication skills. I have a proven history as an efficient, detail- oriented team player.
Greatest skills/abilities include:
• Intermediate Proficiency in Microsoft software applications (Excel, Access, Word, PowerPoint, Outlook, SharePoint & Visio) on both Macintosh and PC platforms, Video Conferencing Systems, (Zoom, Teams, and WebEx), ERAS System, EPIC EHR System
• Professional Client relations, customer service, needs assessment skills
• Reputation for dependability, credibility, proactive and taking initiative EXPERIENCE
Dominican University River Forest, IL Current
Administrative Assistant I 11-2024
• Oversee the daily administrative operations of the Division of Student Success and Engagement, ensuring an organized and efficient office environment.
• Manage the AVP-SSE calendar by scheduling appointments, coordinating meeting requests, and prioritizing engagements to optimize productivity.
• Prepare materials for meetings, including agendas, minutes, and reports, ensuring all necessary documentation is accessible to participants.
• Manage budget allocations by tracking expenditures, preparing purchase orders, maintaining vendor relations, and monitoring the status of contracts and orders to ensure fiscal responsibility.
• Develop and implement processes and procedures that enhance office management and administrative efficiency.
Fresenius/Kabi USA (contract) Melrose Park, IL 01-2024 Administrative Assistant II 10-2024
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
• Prepare invoices, reports, memos, letters, financial statements, and other documents.
• File and retrieve corporate documents, records, and reports.
• Open, sort and distribute incoming correspondence, including faxes and emails.
• Prepare responses to correspondence containing routing inquiries. Northwestern Medical Hospital – (contract) Chicago, IL 01-2023 Administrative Assistant II 04-2023
• Adjusted priorities throughout being responsible for providing primary administrative support.
• Handled a variety of tasks to support the overall effectiveness and efficiency of the department. These include managing department work and electronic correspondence, and handling assigned tasks within the department.
• Collaborated regular communication with colleagues on shared work distribution and daily responsibilities.
• Independently solving the day to day tasked based on department needs or their teammates.
Lurie’s Children’s Hospital - (contract) Chicago, IL 01-2023 Sr. Administrative Assistant 10-2022
• Provided advanced administrative assistance to clinical and/or operational initiatives.
• Managed calendars and coordinates meetings for leadership/faculty.
• Produced correspondence, reports, and presentations using Microsoft Office Suite applications.
• Assisted Division Leadership to streamline office workflows for maximum efficiency of work group or team.
• Managed department lists and directories; creates and maintains departmental organization charts.
Rush University Medical Center- Chicago, IL 08-2022 Administrative Assistant II - (contract) 03-2022
• Created correspondence such as follow up to meetings, responses to employees.
• Created and maintains expense files for the Accounting Unit activities.
• Coordinated manager and staff office space, such as telephone changes, movement of equipment, maintenance request, etc.
• Wrote, edit and formatted content as part of the grant communication. Advocate Lutheran General Children Hospital Park Ridge, IL 03-2022 Administrative Assistant I 11-2015
• Supported 12 Pediatric Physicians in daily administrative tasks such as calendar maintenance and scheduling meetings, manage on-call rotation schedule & log educational lectures.
• Assisted physicians with state required reapplication & credentialing process.
• Communicated effectively with staff members & physicians.
• Assisted in development, implementation, revision, and evaluation of policies and procedures within my assigned divisions.
Molina Healthcare (contract) Oakbrook, IL 8-2014
Medical Affairs Administrative Assistant 3-2014
• Managed daily calendar and meetings for the Medical Affairs Directors.
• Assisted with the development of Quality Improvement materials and projects in support to the Director of Quality Improvement and Director of Pharmacy.
• Transcribed & maintained manually and electronically quarterly meeting minutes, policy, and procedure documents to meet state compliance.
• Functioned as liaison between Quality Improvement leadership and departmental staff.
Reproductive Genetics Institute Chicago, IL 2-2014 Office Assistant 7-2013
• Responsible for the verification of insurance eligibility and benefits for patients.
• Updated demographics and insurance information and enter new information in the Baby Sentry Computer System.
• Maintained patient insurance records and updated departmental procedure correspondence.
• Answered all incoming phone calls and distributed faxes and mail to proper individuals.
Evanston/Skokie School District 65 Evanston, IL 6-2013 Secretary, Health Services 12-2011
• Inputted immunization and physical exam data for all17 district schools in Evanston.
• Assisted Health Office personnel in maintaining student health records to meet state requirements.
• Conducted routine follow-ups on vision and hearing screening results along with health requirement notifications.
• Processed invoices, check requests, and expense reports. Advocate Illinois Masonic Medical Center Chicago, IL 11-2011 Medical Secretary 5-2005
• Assisted in coordinating the interview process including scheduling interview dates, corresponding with potential applicants, confirming meetings and appointments.
• Logged and processed residents’ verifications and letters of recommendations using ERAS System.
• Ensured compliance with current guidelines of the American Medical Association
(AMA) and Accreditation Council for Graduate Medical Education (ACGME).
• Maintain rotation schedules and grand round appointments for staff, & maintain accurate records of current and past residents.
• Coordinated, developed, and distributed monthly outpatient schedules for fifty-six physicians/residents.
EDUCATION
Illinois Certified Notary Public 2022
National Louis University – B.S. Degree, Healthcare Management 2009 Taylor Business Institute – A.S. Degree, Medical Billing/Coding Specialist 2008
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