Social Media A Team
Resume:
Crest Hill, Il *****
***************@*****.***
TAYSHANAY LYLES
OBJECTIVE To obtain a position within a quality organization which allows usage and development of new skills while enhancing the opportunity for career advancement SKILLS & ABILITIES • Ability to communicate effectively and professionally via phone and email
• Superior problem solving and follow-up skills
• Can work cohesively in a team environment as well as independently
• Proficient in Microsoft Office
• Work in a fast-paced environment
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EXPERIENCE CUSTOMER RESOLUTIONS SUPPORT AMAZON
AUGUST 2023 - CURRENT
• Document and track case history, case statue, and resolutions
• Prepare and execute returns, credits and/or debits
• Works directly with customers to research, troubleshoot, and resolve issues in a timely manner
• Responds to customer feedback, social media, and Better Business Bureau inquiries and complaints
CASHIER GOODWILL INDUSTRIES
APRIL 2022 – AUGUST 2023
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Greet customers entering establishments.
• Maintain clean and orderly checkout areas.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners EDUCATION JOLIET JUNIOR COLLEGE JOLIET, IL 2023- CURRENT
• Culinary Arts Major
LOCKPORT TOWNSHIP HIGH SCHOOL LOCKPORT, IL 2019-2023 Diploma received (General studies major)
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REFERENCES NAKEISHA DAVIS
Current Manager 779-***-****
Vertricia Hood
Current co-worker 630-***-****
Ashley Ellis
Current Supervisor 815-***-****
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