Business Growth Operations Manager

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CAMILLE ROBERTS

C2 aos eauieiag

Resuits-dven and strateple management profesional wth experience in operations management, business

‘evelopment, and cstomerreatonsip management. Proven track record of driving business growth, improving

‘operational eficency, and delivering exceptional customer experences trough effective leadership, stratepe

Planning, and team management. Sled In budget planning, financal management, marketing svatey, 3d

braces improvement with strong aby to bull and maintain strong reltionshige with customers, uppers,

nd stakeha tat analyzing operational data, identiving opportunities for improvement, and

@ CORE COMPETENCIES

strategie teadership: Proven ality to deve business growth and sucess through effective leadership,

strategic planing and team management

(Operational Excellence: Slledin optimising operational eficlency, analysing data, nd implementing

process improvement to deve business outcomes.

Financial Management: Spertsein budget planning, rancl analysis and cast management ensure

fiscal esponsiity and profit,

Relationship Building: Strong abity to buld and maintain strong relationships with customers, supplies

a stakcholders, diving business growth and oy

Data-Driven Dedsion Making: Adept at analysing operational data, identifying opportunites for

Improvement, andimplementing corrective actions to drive business sucess.

operations Manager Now 2024. Mat 2025,

Spearheaded daly store operations, ensuing seamless execution through effective employee schedlleg

and tsk management, while diving customer engagement through social media ad in-store intiatves.

Developed, implemented, and reviewed operavona pe dures to enhance business

Performance, achieving ancl objectives trough tategic budget planning an variance analy

Optimzed inventory management by etabishng efficent reorder pins andlevels, ensuing ely

restocking and mining stockouts

Supervised markting ates across al stares, promoting slow-moving items andidentfyngcos-ectne

évertsingmedlums to dive sales growth

Ensure complance with goverment requirements by overseeing budgeting eperting planning and

udtng processes.

Manager (0c 2014- Nov 2023,

Prepared and managed anual Budgets with contralto prevent overages, evewing tax documentation to

ensure complance and optimize anda performs

aluates suplrs to maintain cost convos and improve operational eficency, delivering feedback to

decision-makers on empioyee performance and taining needs.

Developed and maintained strong relationships wit customers and suppliers through effective account

‘management, rssraning employees to maximize team aity and performance

Resolved staff confs, nding win-win solutions that drove business growth and improved employee

Devise and executed marketing strategies, promotions, nd soci media ideas to capitalize on seasonal

Relationship Manager 400 200*-**-****

Scatiabonk (Boh

Customer Relat nd maintained strong relationships with dents, providing

petsonalzed serie and suport to av customer satisfaction an loyal

Busines Development: Generated new busines and referral cents tough partnerships wth fancia

Ghent * nang ther

to achieve petsoal franca goals and optnize ther banking experince

telutins to mest cent requirements, coer seling new products and services ane

(peravona ficiency ana improver wed operational data and identified opportunities for

system enhancements, implementing corecive actions to ensure qualy and conformance

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