Product Manager Senior Technology

AMITAVA CHATTERJEE

**********@*******.*** 248-***-****

PROFESSIONAL SUMMARY

Senior Technology Leader in GenAI, AIML, DL, Cloud, Analytics, Digital, and EA with 20+ years of experience in Fortune 500 and startup environments across automotive, finance, banking, insurance, government, retail, and technology industries. Expert in GenAI innovation, adoption, data architecture, cloud (integration, migration), and advanced analytics Proven track record in leading full AI/ML model development lifecycle under defined controls, and risk frameworks, deploying scalable production models, delivering business value through automation, optimization, and risk/compliance alignment. Strong leadership, stakeholder communication, mentoring, and cross-functional collaboration skills.

TECHNICAL COMPETENCIES

AI, ML & GenAI: Predictive Analytics, Fraud Detection, NLP, LLMs, Transformers, CNN, KNN, SVM, Decision Trees, Random Forests, K-means, Clustering, DBSCAN, RAGs, Agentics, OpenAI, Copilot, Codex, Gemini, LangChain, Pinecone, FAISS

Cloud Platforms: Azure, AWS, GCP, Databricks, Domino Labs, SageMaker, Serverless Architecture, Docker, Kubernetes

Big Data: Hadoop, Spark, Kafka, Hive, SQL, NoSQL, MongoDB, Snowflake, Redshift, S3

Programming: Python, R, PySpark, PyTorch, Java, C, C++, Scala, VB, C#, MQ, JMS

Data Integration & Visualization: ETL, ELT, Tableau, Power BI, Informatica, IICS, Collibra, Glue, DataStage

Enterprise Architecture: TOGAF, Zachman, Microservices, CI/CD, DevOps, API Management

Leadership: Team Leadership, Mentoring, Budget Management, Strategic Planning, Agile, SCRUM, Risk Identification

PROFESSIONAL EXPERIENCE

Freddie Mac – Tech Lead Architect (May 2020 – June 2025)

Product Manager for Self Service Data Science Platform (0-to-1 platform) enabling AI/ML development for 5 divisions and 30+ groups covering 300+ data scientists in a regulated environment.

Managed product budget of $8.5 million using AWS, Elastic Kubernetes Service, Kubeflow, S3, MinIO, Snowflake.

Implemented NLP and ML solutions with robust data preprocessing pipelines; reduced development cost for models by 30%.

Led cloud-based solution and architectural decisions for AI/ML platforms on AWS, enhancing mortgage data analysis capabilities.

Built innovative models using computer vision for AVMs—collateral evaluation, home value evaluation, fair lending, climate risk modeling.

Assessed AWS-to-Databricks migration feasibility and cost.Led strategic adoption of GenAI solutions (OpenAI, Copilot, ChatGPT, Hugging Face, Vector DB).

Spearheaded Copilot (OpenAI) integration for Automated Valuation and REO models, enabling integration with underwriting, risk/compliance, loan origination, securitization, process optimization, document/data classification, email analysis, HR chatbot, anti-fraud checks, reporting, borrower profiling, risk flagging, payment analysis, automated testing, and code assistance—30+ early integrations via APIs, plugins, widgets.

Developed Copilot Teams and Microsoft 365 pilots for meeting summarization, Teams chat PII analysis, sensitive email monitoring, and compliance alignment.

Completed product assessments on Databricks, SageMaker, Bedrock, Domino Lab, Cloudera..

Architected solutions aligning business strategy with cloud/data analytics using microservices, CI/CD, and DevOps pipelines.

Advanced mortgage data analytics through image-based AI models leveraging vector and graph databases for complex property/mortgage queries.

VWG America (Contract – UST Inc.) – Senior Program Manager (Jun 2019 – Jan 2020)

Primary responsibilities included CCPA, MDM, Data Governance

Led and delivered CCPA implementation and tech-acquisition program by January 1st, 2020 saving 100’s of million in possible penalty for missed compliance.

Led customer MDM(Informatica) consolidation across 100+ apps and 250+ websites, vendor, third party integration and global unique ID system implementation.

FORD GDIA (Contract – Epitec) – Product Lead, (Mar 2019 – May 2019)

Primary focus of responsibilities included AI, ML, DL Strategic Enablement

Assessed AI and ML, DL strategic challenges covering business needs, channel management, product development across Smart Vehicle, Engineering, R&D, IoT. Covering varied technology like Docker, Kubernetes, Kubeflow, HPC Grid, AIML, Deep Learning, etc.

Wayne State University – Adjunct Professor – CS, Engineering, HPC (Jan 2019 – May 2019)

Delivered master’s level education for MS DS Engineering, taught Machine Learning development – Hadoop, Scoop, Flume, Kafka, Python, Scala, Spark – Sentiment analysis, Chatbot development.

FORDDIRECT.COM (Contract – EIT Professional) – Advisory Senior Manager (Sep 2017 – Sep 2018)

Managed (EDD) 60+ member team for enterprise integration and Analytics, ML, Reporting team multi-vendor through One integrated platform (OIP)

Architected solution consuming 12 billion IoT records per day, providing dealer insight to foot traffic, consumer trends, visits and customer management data at Ford dealerships using Docker, flume, Kafka, Spark, Kubernetes, IBM BPM, Hadoop, etc.

RELIABLE SOFTWARE RESOURCES, INC. (RSRIT) – VP Technology (Aug 2016 – Aug 2017)

Responsible for AI, ML, DL, Architecture

Led business development opening 10 new accounts, advanced proof-of-value models for Chabot using NLP, Smart City, Connected Car, IoT analytics. Customer 360 analytics for retail

Managed customer-facing sales strategy and proof-of-concept design for retail, healthcare, automotive, financial, insurance, energy, public sector

HYNIVA LLC – VP Architecture, Data Analytics (Jan 2016 – July 2016)

Led solution and presales activity with clients @ AAA, Verisk, Hope International, SWBC, and PenFed: Product development covering consumer lending, insurance and education domain.

Led a process assessment, estimation for development of new insurance product for AAA.

ALTIMETRIK CORP. – Head Solution Architecture, Sales – West Coast (Oct 2015 – Dec 2015)

Led all presales activities covering 70% of company solution in West coast, mid-west and South.

Led data engineering and solution business for emerging technology and BI, Analytics, Big Data solution and sales across key accounts (PayPal, eBay, Intuit, Salesforce, Visa, etc.).

Won and led advanced data engineering engagements for fraud detection and analytics at PayPal using Storm, Kafka, and Cassandra; developed streaming architecture ingesting multi-source transactional data.

DXC Technology (previously CSC) – AGM, Principal EA, BI Practice Director (Feb 2008 – Sep 2015)

Presales and solution support along with offerings covering $5 -$40M across multiple long-term customer – ATT, EMC, Toyota, Pfizer, Zurich, Farmers, Estee Lauder, eBay, Papal and more.

Led team of 150+ to deliver Big Data, BI, Predictive Analytics, MDM, Cloud, SOA, Application, SAP, HANA solutions with P&L of $65M.

Led strategic advisory, enterprise architecture, and application management for ~$60M EDIM portfolio at Zurich NA with more than 50% gross margin and solutions at Zurich Global Life, Farmers

Served as Key Tech advisor to Deputy CIO at Zurich NA, chaired architectural transformation group for Zurich and CSC globally (20+ countries)

Drove Hadoop Big Data strategy for Zurich NA, enabling advanced predictive analytics and fraud detection capabilities, integrating actuarial ML, statistical and SAS scoring models.

Architected Hadoop environment including HIVE, HDFS, HANA, Kafka, Spark, enhancing data processing and analytics capabilities.

Managed large architectural solutions on EBS, Guidewire, SFDC, Netezza, DB2 across Claims and Backoffice, led development of 130+ applications.

Enabled foundation for Product and Customer centric MDM, one of the largest insurance MDM solutions.

Provided Digital solutions for GM, Ford, Toyota, Chrysler, Delphi, Mercedes, managing 300+ member Digital, integration and BI practices with $30 mil team P&L.

IBM Global Services – AGM, Business Integration Architect, PE (Jan 2001 – Feb 2008)

Hired by PwC MCS which was acquired by IBM in 2003.

Established IBM's 1st Business Intelligence, Analytics and Reporting team based in India.

Developed one of the first BI reporting systems in Cognos for 1500+ GM users, managed 50 member teams between India and USA

Acted as POC providing presales and out sourcing support covering large scale bids and solution of $100+ mils and for Financial market projects for JPMC, Fidelity, Discover, Morgan Stanley, UBS, Amex, Citi, Cigna, Statefarm covering Trading desk, ADRs, Mainframe modernization, content management, database services, Stock market data integration. Other customers Tata Motors, GM, Shell, AT&T, ….

Drove retail banking modernization for SunTrust, managed transition of 200+ applications and 220+ resources AMS contract covering channel mgmt., Integration, BPM, BI covering $100+M.

Developed solution strategy for channel enablement development program at Cigna, responsible for direct revenue and P&L covering channel mgmt., Integration, BPM, BI delivered by IBM India

EDUCATION & CREDENTIALS & PROFESSIONAL CERTIFICATIONS

MS, Information Systems — University of Phoenix, Phoenix, AZ

BA, Economics & Liberal Arts — University of North Bengal, India

Diplomas in Computer Science, Software & Systems — DataPro & NIIT

COBIT TOGAF 8 ITIL PMP CISM CISA CDPSE SAFe Architect (5, 6)

ADDENDUM - COMPREHENSIVE TECHNICAL SKILLS & COMPETENCIES

AI, ML & GenAI Technologies

Predictive Analytics, Fraud Detection, NLP, LLMs, Agentics, RAGs, CAGs, CNN, KNN, DBSCAN, Transformers, OpenAI, Copilot, Codex, Gemini, Cortex AI, LangChains, CrewAI, LlamaIndex, Pinecone, FAISS, Prompt design (few-shot, zero-shot, chain-of-thought prompting)

Cloud Platforms & Services

Azure Data Factory, Azure Blob Storage, Azure Cognitive Search, Databricks, AWS (50+ services), GCP, Domino Labs, SageMaker, AKS, Azure Analytics, Serverless Architecture, Cloud Migration, Docker, Kubernetes, EKS, Snowpark, Lambda, MinIO, EMR, GCP DataProc, BigQuery, GKE, BigTable, Cloud SQL, DevOps, MLOps, CloudOps, AIOps, Terraform, DataRobot, Alteryx

Big Data & Analytics

Hadoop, Spark, Dask, Kafka, Hive, SQL, NoSQL, MongoDB, Snowflake, Redshift, S3, HDFS, HANA, Netezza, DB2

Programming Languages

Python, R, PySpark, PyTorch, Java, C, C++, VB, C#, MQ, JMS, Scala, SQL, NoSQL

Data Integration & Visualization

ETL, ELT, Tableau, Power BI, Informatica, IICS, Collibra, Glue, DataStage, API, micro services ecosystem, Apigee, Lambda, Data sync, Cognos

Enterprise Architecture & Integration

TOGAF, Zachman, 12 Step, OMG, multi-platform (Microsoft .NET, J2EE, SOA, BPM, DWBI), Cloud Computing – IaaS, PaaS, SaaS, Micro services delivery and security using containers, IIB, IBM API Connect, DataPower, MQSI, MuleSoft, Boomi, RabitMQ, Multi-ESB's

DevOps & CI/CD

Jira, Confluence, Git, Jenkins, Bitbucket, Bamboo

Leadership & Management Skills

Team Leadership, Mentoring, Budget Management, Strategic Planning, Project Management, KPI, OKR Reporting, Stakeholder Management, Program Delivery, Agile, SCRUM, Stakeholder Communication, Technical Presentations, Cross-functional Collaboration, Requirements Gathering, Coaching,

Industry Experience

Finance, Banking, Insurance, Automotive, Government, Retail, Technology, Healthcare, Energy, Public Sector

Methodologies & Frameworks

ITIL, ITSM, COBIT, Sarbanes Oxley, SAFe, Agile, SCRUM, Kanban, Lean, PRINCE2, Change management, Risk management, Critical Analysis, Engagement management.

Financial & Risk Management

Risk Management, Regulatory Reporting, Compliance, MDM, Data Governance, Trading Systems, Fraud Detection, Information Strategy and Architecture, Information Management, Information Governance, Information & Insights Delivery

Specialized Platforms & Tools

Guidewire, EBS, SFDC, CommerceOne, Hadoop ecosystem (HIVE, HDFS, HANA, Kafka, Spark), Vector and Graph databases

Contact this candidate