Customer Service Operations Manager
Resume:
Amanda Stewart
**** * *** ****** **, APT ***
NASH, TEXAS 75569
Professional Summary *****************@*****.***
Detail-oriented business professional with more than thirty years of bookkeeping, customer service, and banking experience. Demonstrates maturity, multi-task oriented, proactive, proficient, and dependable work ethics. Seeking remote position in related areas as in the aforementioned. Areas of Expertise
● Bank Reconciliations
● Statement Billings
● Tax Preparation
● Payroll
● Tax Liability Analysis
● Customer Service
● Strategic Planning
● Computer Proficient
● Accounts Payable/Receivable
● MS Office
Work Experience
Operations Manager/Dispatcher
April 2020 - June 2024
Bob Lewis Express, LLC – Madison, MS
Bookkeeping, manage daily operations and dispatch truck Accounts Manager/Bookkeeper
January 2019 - June 2024
Pro Business Solutions, LLC – Madison, MS
Bookkeeping, manage daily operations for providing vendor services for other companies/corporations, event planning/set-up Accounts Manager/Bookkeeper
April 2012 - January 2019
Affluent Business Solutions, LLC – Madison, MS
Bookkeeping, manage daily operations for providing vendor services for other companies/corporations, event planning/set-up
Accounts Manager/Bookkeeper
August 2007 – April 2012
The Business Assistant – Madison, MS
Bookkeeping, manage daily operations for providing vendor services for other companies/corporations, event planning/set-up Stewart
Work Experience (cont’d)
Bookkeeper
July 2007- May 2012
The Kirkland Group – Ridgeland, MS
Reported and consolidated company financial performance. Calculated, prepared, and issued bills, invoices and account statements according to established procedures.
Performed heavy bank reconciliations and cash flow statements. Reconciled and reported discrepancies found in records. Client Service Representative
May 2003 – July 2007
Southern Farm Bureau Life Insurance Company – Jackson, MS Reviewed, researched and negotiated insurance, life plans, benefit packages and other contracts. Complied with federal, state and company policies, procedures and regulations. Communicated with customers, employees and other individuals to answer questions and explain information.
Bank Teller
July 2002 – April 2003
Trustmark National Bank – Madison, MS
Reported and consolidated company financial performance. Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.
Complied with federal, state and company policies, procedures and regulations. Reconciled and reported discrepancies found in records. Communicated with customers, employees and other individuals to answer questions and explain information.
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Stewart
Work Experience (cont’d)
Bookkeeper/Administrative Secretary
July 1992 – June 2002
Leake County School District – Carthage, MS
Computed, recorded, and proofread data, records and reports. Performed heavy bank reconciliations and cash flow statements. Managed projects and served as primary liaison between building administrator and faculty/ staff to ensure clarity of goals and quality and adherence to deadlines. Reported and consolidated school financial performance. Calculated, prepared, and issued bills, invoices and account statements according to established procedures.
Reconciled and reported discrepancies found in records. Communicated with students, parents, faculty/staff and other district personel to answer questions and explain information.
Education
Belhaven University, 2003
Jackson, MS
Business Administration
Bachelor of Arts
Minor in Accounting
3.3 GPA
Phillips Junior College, 1988
Jackson, MS
Accounting
Associate Degree
3.4 GPA
Certification
ACS Designation of Fellow, Life Management Institute Page 3 of 3
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