Accounts Receivable Customer Service
Resume:
VERENDA
SMITH
************@*****.***
Mobile, USA 36609
SKILLS
• Office administration
• Client and administration support
• Accounts receivable and payable
• Proficient in Windows operating
system
• Proficient in Microsoft Office
• Advanced Excel
• Organizational skills
• Activity organization
• Payroll management
• Analytical problem solving
• Detail-oriented approach
• Clear communication
• Prioritization and scheduling
• Dependable performance
• Eagerness to learn
• Event planning experience
• Data analysis expertise
PROFESSIONAL SUMMARY
Results-driven individual with a proven track record of delivering
high-quality work, excellent communication, and teamwork abilities.
Committed to achieving company goals. Experienced in coordinating
administrative tasks and maintaining organized office environments.
Utilizes strong organizational skills to enhance office efficiency and
support team operations. Demonstrates effective communication and
multitasking to meet diverse administrative needs. Customer service
professional with experience in addressing and resolving customer
issues effectively. Strong focus on team collaboration and achieving
positive outcomes. Reliable and adaptable with excellent
communication and problem-solving skills.
WORK HISTORY
MAIC/Mobile County Metro Jail Chaplain Office- Chaplaincy Coordinator
Mobile, AL • 05/2025 - 08/2025(present)
Coordinate and oversee the planning of volunteers, religious programs, inmate request and office needs.
Mobile Nursing and Rehabilitation - Social Services Assistant/ Activity Director
Mobile, AL • 02/2023 – 05/2025
•Adapted activities to meet the needs and abilities of individuals with
disabilities or special requirements
Ensured compliance with state regulations and facility policies by
maintaining accurate documentation of activity programs
•Developed and implemented a comprehensive activity schedule to
ensure a variety of options for participants
•Provided one-on-one support to those who required additional
assistance
•Supervised volunteers and staff providing guidance when necessary
Created monthly activity calendars with a variety of recreational
options
•Implemented activities to provide amusement and socialization for
residents
•Instructed residents in recreational activities to meet specific
psychological and physical needs
• Designed and led activities in crafts, music and sports.
Encouraged socialization among residents by organizing group games
or outings
• Consulted with staff and other professionals to discuss activities.
• Coordinated calendars, shifts and activity schedules with staff
Maintained records of activities and analyzed feedback from
participants
• Performed assessments to determine individual limitations and
strengths
• Made referrals to utilize community resources for resident's needs
• Consulted and collaborated with other professionals to provide
Lexus of Mobile - CSR/AP- Clerk
Mobile, AL • 11/2022 - 01/2024
•Performed daily financial transactions (cash, debit, credit cards)
•Assisted in the preparation of monthly financial statements by
compiling data and generating reports
•Maintained organized filing system for invoices, receipts, and other
financial documents
•Collaborated with team members to reconcile bank statements and
resolve any discrepancies
•Processed employee expense reports, verifying accuracy of
information and adherence to company policies
•Assisted in the annual audit process by providing necessary
documentation and supporting schedules
•Utilized accounting software systems (e.g., QuickBooks) to record
financial transactions accurately
•Reconciled general ledger accounts on a regular basis to ensure
accuracy of financial data
•Assisted with payroll processing tasks such as calculating hours worked and preparing paychecks or direct deposit
•Supported month-end and year-end closing procedures by preparing necessary financial reports
Southeast Toyota Finance - Lease End Experience Rep
Mobile, AL • 07/2015 - 11/2022
•Managing the process of returning leased vehicles, scheduling inspections, collecting necessary paperwork
•Providing customer communication and support, addressing customer inquiries related to lease- end options
•Handling payments, invoicing and managing security deposits
•Performed daily financial transactions, including accounts payable
and receivable, ensuring accuracy and timeliness
•Assisted in the preparation of monthly financial statements by
compiling data and generating reports such as discrepancies, damages outstanding payments
•Maintained organized filing system for invoices, receipts, and other
financial documents
•Act as point of contact for dealerships and customers
• Stay in compliance wit company procedures and protocol
RV Taylor Plaza - Property Management Assistant
Mobile, AL • 01/2019 - 08/2019
•Assisted property manager in conducting regular inspections to
maintain property standards and address any issues proactively. Along with tenant screening (background checks)
•Maintained positive relationships with tenants through clear
communication and prompt responses to inquiries or concerns.
•Enhanced tenant satisfaction by promptly addressing maintenance
requests and ensuring timely resolution.
•Handled tenant complaints promptly and appropriately, calling in
repairmen, and other support services.
•Processed invoices for payment using accounting software
applications.
•Sorted and distributed incoming faxes, letters and emails for office
distribution.
•Answered multi-line phone system, routing calls, delivering
messages to staff and greeting visitors.
•Organized files, developed spreadsheets, faxed reports and scanned
documents, maintaining front desk and reception area in neat and
organized fashion.
CTR Group - Administrative Assistant/ Recruiter
Mobile, AL • 07/2013 - 07/2015
•Facilitated communication between different departments within
the organization
Maintained employee records in compliance with state and federal
regulations
•Participated in job fairs and other recruitment events to source
potential candidates. Conducted new hire orientations and onboarding processes for
incoming employees. Conducted background checks and employment verifications for
potential hires
•Developed recruitment strategies to attract qualified candidates for
open positions. Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews
•Assisted with payroll preparation by collecting timekeeping information and processing reports
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