Pharmacy Technician Administrative Assistant
Resume:
WORK EXPERIENCE
Bookkeeper
Chesterton Feed & Garden Center - Chesterton, IN
February 2016 to June 2016
My position was to maintain inventory. Everything was entered into the system by products item number, and description. I would then use the pricing tool to price the product and make the bar codes to be scanned at the register during a sale. I also did account receivables for the larger accounts, and ordered supplies for each department. I worked closely with the head manager of each department to solve any issues, and to make sure products were delivered, inspected, and displayed correctly. If inventory was damaged or defective, I would contact the distributor, and handle the situation in the appropriate manner.
Pharmacy Technician
CVS Health - Michigan City, IN
February 2015 to March 2016
Customer service was a big roll while working with CVS. I also input patrons insurance information, prescription information, and all other relevant information needed to complete the persons profile. I can read medical terminology on prescriptions, and enter them into the database. I also worked in the production process of filling prescriptions. I placed orders, and keep track of inventory, insurance billing, prior authorization, while following all state requirements and HIPPA laws to ensure the utmost respect of each individuals privacy. I was a floater, and I worked at every store in our region. I loved the diversity that comes from working at several locations.
Administrative Assistant
Coldwell Banker - Chesterton, IN
March 2013 to February 2015
My position as an Administrative Assistant was to input listing into the multiple listing associations (MLS). I would then advertise the properties in multiple destinations to get the most attention. I worked closely with clients, and would search listing to pair the clients with available real estate that fit the criteria. I scheduled showings for the agents, and maintained a log book of appointments for all agents.
TERESA
REYNOLDS
Michigan City, IN 46360
************@*****.***
I do have a dedicated office space, with the ability to lock the door. I also have hardwired internet service connected directly to my computer.
Authorized to work in the US for any employer
Office Manager
Graceland Cemetery - Valparaiso, IN
My requirements for this position were to oversee the call center department. We did both incoming and outbound calls. I provided weekly incentive programs, and helped keep my team motivated. I was also responsible for keeping records of my team's progress, and payroll.
EDUCATION
Indiana State Pharmacy Technician License in Pharmacy Technician Cvs Caremark - Indiana
June 2009 to June 2022
Some college in Computer programs, Digital forensics, Communications, Psychology, Liberal Studies, Medical Terminology.
Purdue North Central - Westville, IN
2010 to 2012
Certified Nursing Assistant
Millers Merry Manor
2005 to 2009
Prerequisites
Ivy Tech Community College
SKILLS
• Microsoft Office programs Word, Excel, Power Point,Quick Books, Peactree, and Eagle accounting\ inventory software, multi-line telephone equipment, and customer satisfaction. (5 years)
• Time management
• Front desk
• Microsoft Word
• Customer service
• Microsoft Office
• Microsoft Outlook
• Pharmacy Technician Experience
• Data Entry
• Typing
• Administrative Experience
• Office Management
• Bookkeeping
• Medical Terminology
• Insurance Verification
• HIPAA
• Leadership
• English
• Cold Calling
• Basic math
• QuickBooks
• Phone Etiquette
• Accounts Receivable
• Accounts Payable
• Account Reconciliation
• Bank Reconciliation
• General Ledger Accounting
• Journal Entries
• Payroll
• Computer literacy
• Financial Statement Preparation
• Pricing
• Microsoft Excel
• Order fulfillment
• Medical Billing
• Microsoft Dynamics GP
• Financial Report Writing
• Word processing
• Live chat
• Event Planning
CERTIFICATIONS AND LICENSES
Certifide Pharmacy Technician
April 2009 to June 2022
I have passed all courses and continuing education to maintain my Indiana Pharmacy Technician license. I have also taken a medical terminology course that has helped me with understanding prescription details. Pharmacy Technician Certification
PTCB Certification
ASSESSMENTS
Sales Skills — Highly Proficient
January 2019
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Highly Proficient
Customer Focus & Orientation — Proficient
October 2020
Responding to customer situations with sensitivity. Full results: Proficient
Data Entry: Accuracy — Proficient
October 2020
Entering data quickly and accurately.
Full results: Proficient
Verbal Communication — Highly Proficient
October 2020
Speaking clearly, correctly, and concisely.
Full results: Highly Proficient
Active Listening — Proficient
October 2020
Actively listening and appropriately responding in conversations. Full results: Proficient
Workplace English — Expert
November 2020
Understanding spoken and written English in work situations. Full results: Expert
Attention to Detail — Proficient
November 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient
Customer Focus & Orientation — Proficient
October 2020
Responding to customer situations with sensitivity. Full results: Proficient
Administrative Assistant/Receptionist — Familiar
November 2020
Using basic scheduling and organizational skills in an office setting. Full results: Familiar
Scheduling — Familiar
November 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Accounting Skills: Bookkeeping — Familiar
November 2020
Calculating and determining the accuracy of financial data. Full results: Familiar
Customer Focus & Orientation — Proficient
October 2020
Responding to customer situations with sensitivity. Full results: Proficient
Retail Customer Service — Highly Proficient
November 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
October 2020
Responding to customer situations with sensitivity. Full results: Proficient
Inside Sales — Highly Proficient
November 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations. Full results: Highly Proficient
Customer Service Manager — Familiar
November 2020
Managing customer service representatives and resolving customer issues. Full results: Familiar
Accounting Skills: Bookkeeping — Familiar
November 2020
Calculating and determining the accuracy of financial data. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
ADDITIONAL INFORMATION
I have always excelled in the customer service field. Mulit- tasking in a fast paced environment is something I am comfortable with. Thank you for taking the time to review my application.
Contact this candidate