BRIDGIDE DAKA
***** *** ******* * ***********, ZIMBABWE
002*********** • ********@*****.***
Personal statement
A conscientious and professional personal assistant with extensive experience in administration, customer caring, bookkeeping and secretarial roles, currently seeking a new position in your organization. A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. Recent achievements with my current employer include a being assigned to be responsible of the Bulawayo Express passport area whereby I would be taking care of the place manning the whole area of the Express passport service and assisting all clients, keeping the express rooms clean and escalating complaints to the management.
Key Skills
Time keeping
Managing activities of the whole express passport applying.
80 words per minute typing
Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint
Excellent communication skills, both written and verbal.
Employment History
Office Administrator/, Blue Star Capital, Bulawayo, Zimbabwe
(March 2022 – to present)
Achievements and responsibilities:
Presenting a professional and friendly first impression of the firm to all visitors and clients
Managing incoming walk in and online clients.
Organising stationery orders and liaising with suppliers to meet business requests
Replenishing and restocking the clients’ lounge, always ensuring high level of stock management efficiency
Being the first point of connection for the express clients.
Preparing coffee / tea for the clients.
BOOKKEEPER, WM WINDSCREEN REPAIRS n AUTOPARTS
(January 2015 to February 2022
stocktaking
banking
posting and updating accounts ledgers and cash book
salesand marketing
bonded warehouse controlling and maintaining
minutes taking
creditors management
bookkeeping and accounts
switchboard controller
manning the reception area
filing- both online and manual.
PA to Managing Director / Front of House Reception, Safemode Pvt Ltd, Harare, Zimbabwe
(February 2013 – December 2016)
Achievements and responsibilities:
Implemented a change of stationery supplier, reducing costs by 20%
Reorganised the meeting booking process, implementing an online system which all staff can access, leading to reduced diary conflicts within the team
Devised and implemented a new filing and indexing system for files, resulting in greater ease of access and a more time-efficient process
Helped provide a safer workplace by cataloguing and dispatching health and safety information and posters for the whole company
Diary management, typing correspondence and documents, creating presentations and creating meeting minutes
Education
Trust Academy in collaboration with Midlands State University
(December 2023)
Applied Diploma in Business Administration)
Ngezi High School
(January 1998 – November 2001)
6 GCSEs, grade A-C, Science and English
Other achievements
ICDL (International Computer Driving Licence)
Pitman Bookkeeping and Accounts level 1
Pastel Accounting
References
Managing Director Finance Manager
Mr Hillary Ms Charity Ndlovu
Safemode Pvt Ltd WM Windscreen Repairs
Chief Operating Officer
Mr Terrence
Blue Star Capital Pvt Ltd