Customer Service Medical Receptionist

Lisa Irizarry

Customer Service Professional Newark, NJ 07105 **************@*****.*** 973-***-****

Dedicated professional with experience in customer service, healthcare, and warehouse background.

Detailed oriented with strong work ethic, problem-solving, interpersonal and teamwork skills.

Accustomed to working efficiently within a high-pressure and fast-paced environment as well as strong ability to multi-task and work under strict deadlines

Authorized to work in the US for any employer

Work Experience

Medical Receptionist

Forest Hill Physical Therapy- Newark, NJ

July 2023- Current Date

•Scheduling appointments

•Answer phones

•Scheduling safety committee meetings

•Type up paper work for meetings

•Type agenda

•Type monthly reports

•Answering and sending out emails

•Faxing and scanning documents

•Cleaning and disinfecting equipment

•Monthly Inventory

•Multitasking

Medical Receptionist

Bryson Health Specialties - Newark, NJ July 2022 to November 2022

•Keyholder (Open and Close Facility)

•Answers Phones

•Patient Intake

•Answers Emails from Patients and Lawyers

•Setup Medical Charts

•Schedule Patient Appointments (Chiropractor, EMG, Paing Management)

•Check On Welfare of Patients

•Schedule MRI's, X-Rays, CT scans and Retrieve reports

•Filing Medical Charts

Warehouse Packer Star heel plate - Newark, NJ

February 2012 to April 2020

Packing supplies for shoe makers

•Measure, weigh, and count products and materials.

•Mark and label containers, container tags, or products, using marking tools.

•Place or pour products or materials into containers, using hand tools and equipment, or fill containersfrom spouts or chutes.

•Seal containers or materials, using glues, fasteners, nails, and hand tools.

•Load materials and products into package processing equipment.

•Examine and inspect containers, materials, and products to ensure that packing specifications are met.

Medical Receptionist

Universal Industrial Clinic - Newark, NJ June 2000 to August 2011

Answering phones, calling g for authorization

Creating charts

Scheduling appointments

•Answer telephones and direct calls to appropriate staff.

•Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

•Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

•Complete insurance or other claim forms.

•Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

•Receive and route messages or documents, such as laboratory results, to appropriate staff.

•Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

•Transmit correspondence or medical records by mail, e-mail, or fax.

•Maintain medical records, technical library, or correspondence files.

•Perform various clerical or administrative functions, such as ordering and maintaining an inventory ofsupplies.

Education

Diploma

EAST SIDE HIGH SCHOOL - Newark, NJ

June 1984

Skills

•Excellent customer service skills

Communication

Active listener

Problem solving

Time management

•Medical Receptionist

•Patient Care

•Medical Billing

•Insurance Verification

•Medical Scheduling

•Bilingual

•Medical office experience

•Organizational skills

•Medical Records

•HIPAA

•Medical Terminology

•Customer service

•English

Assessments

Work style: Professionalism — Proficient

March 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate