Customer Service Represntative
Resume:
CONTACT
Location: Lagos state
Mobile: +234**********
Email:
**************@*****.**
m
EDUCATION
National Open University
of Nigeria. BSC
Odofa Private Secondary
School SSCE..
CERTIFICATIONS
Executive
Personal Assistant
(ALISON)
Health Care
Assistant/Basic
Life Support (CLI
COLLEGE)
Phlebotomist,
Catheterization &
Nasogastric Tube
Insertion (AHA)
Health, Safety &
Environment 123.
(Occupational
Safety & health
USA/Oil & Gas
Training Institute
of Nigeria)
OKAFOR ONYINYE
EXECUTIVE PERSONAL ASSISTANT
PROFESSIONAL SUMMARY
To contribute and ensure that the organizational targets are duly achieved, while attaining a higher career level, personal development and maintaining company’s policies. A skilled and proactive professional with 3 years experience as a personal assistant. I am a tireless worker, possessing the can do to play a key role among a team and to bring onboard the prerequisite competence for outstanding delivery in line with a corporate goal. Available, flexible and willing to relocate. SKILLS
Communication
Organizational skills
Attention to details
Problem solving
Confidentiality
Adaptability
Client relation
Time management
Email management
WORK EXPERIENCE
December to Date
EUC HOMES LIMITED
Position: Customer Service Manager
Responsibilities:
Team Management
Customer Issue Resolution
Service standards
Process Improvement
Customer Feedback
January 2021 – November 2024
● LECHWE MARITIME & LOGISTICS COMPANY
Position: Executive Personal Assistant
Responsibilities:
● Organized the CEO’s dairies and schedules
● Receive calls from clients on behalf of the CEO
● Handled emails and general correspondences
● Managed clients and scheduling meetings
● Travel arrangements and provide administrative support
● Communication and assists in the event planning
August 2018 – March 2020
● FINMAX LOAN COMPANY IKEJA LAGOS
Position: Customer Service Representative
● Responded promptly to customers inquiries
● Communicate with customers through various channels
● Acknowledged and resolving customers complaints
● Processed orders, forms, applications and request
● Maintained a positive, empathetic and professional attitude toward customers at all times May 2016 – June 2018
● MERITABODE NIG LIMITED REAL ESTATE FIRM LAGOS
Position: Customer Service Representative
● Responded promptly to customers inquiries
● Communicate with customers through various channels
● Acknowledged and resolving customers complaints
● Processed orders, forms, applications and request
● Maintained a positive, empathetic and professional attitude toward customers at all times HOBBIES AND INTEREST
● Travelling
● Learning new things
● Meeting people
REFERENCES
Available on request
Contact this candidate