Customer Service Sales Representative

Shauani Satdeo

**-** **** ***, *******, NY, *****. (917) 224- 1698 **************@*****.***

A talented professional with extensive sales and customer service experience SUMMARY OF QUALIICATIONS

• More than 4 years of diverse customer service experience. Excellent filing, telephone skills, superb time management skills, excellent written and oral communication skills, work independently and within a team. Typing 45 WPM, Proficient MS Word. Proficient in QuickBooks, Microsoft excels.

PROFESSIONAL EXPERIENCE

Jr and Z Home Improvements Inc. 2016-2019

Maspeth, NY

Secretary/office Manager

• Invoicing customers

• Handle payroll

• Handle all company paperwork you including insurances/workers comp

• Answer phone

Exotic Gourmet Inc, Maspeth NY

Office Assistance/Sales Representative 06/14 to 2016

• Handling receiving paper work for product that comes in warehouse

• Check and make adjustments to invoices

• Put together paper work for food Audit

• Answer phones and take order looking up customer previous orders and help them set up new accounts, give customer appropriate deals for that specific month.

• Filing, faxing, Billing

AIREACTOR INC, Maspeth NY 04-12 to 10-12

Office Assistance

• Answering phones and transfer to the appropriate staff members

• Taking and distribute messages

• Receive, sort and distribute incoming mails

• Monitor incoming emails and answer or forward as required

• Deposit daily checks

• Prepare outgoing mails and invoices and bills

• Faxing, scanning, coping of documents

• Maintain office filing and storage systems

• Type documents, reports and correspondence estimates, proposals etc…. Bath & Body Works, Elmhurst, NY 2008-2009

Cashier/Sales Associate

• Answered customer’s questions, and provided information on procedures or policies.

• Developed reputation for prompt, efficient service with high level of accuracy.

• Stocked shelves, and market prices on shelves and items.

• Bagged, boxed, wrapped merchandise.

• Computed and recorded totals of transactions.

• Greeted customers entering the store.

R & S Strauss Discount, Middle Village, NY 2007-2007 Cashier

• Provided customers with outstanding services.

• Created a friendly/positive impression at the checkouts.

• Controlled cash flow assuring to keep the required minimum in cash drawer at all times. Examined cash to confirm that it was not counterfeit.

• Provided customer service, operated cash register, maintained a clean work area and organized merchandize.

• Credits, refunds, receipts are issued due to customer requirements. AVON, Brooklyn, NY 2007-2007

Independent Sales Representative

• Interfaced with the home office concerning pricing, availability, damaged products, buy-backs and special orders.

• Sold Avon products to a daily customer base.

• Managing cashiering activities in areas of purchasing, returns, and exchanges, and enforced company policies.

EDUCATION

Kingsborough Community College, Brooklyn NY 2010-2010 John Jay Criminal Justice College, New York, NY 2006-2009 Bushwick High School, Brooklyn, NY Graduated June 2006

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