Arlene Gonzalez
Hesperia, CA *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Fulfillment
Macy's-Victorville, CA
October 2023 to March 2024
• Maintained a clean and organized work area, following safety protocols at all times
• Implemented barcode scanning system for improved tracking of returned items
• Utilized handheld scanners and computer systems to track inventory and update records
• Collaborated with team members to meet daily picking and packing targets
• Efficiently picked and packed customer returns according to established procedures Shipping/Receiving and Fulfillment
Macy's-Santa Anita, CA
September 2018 to July 2022
• Efficiently loaded and unloaded merchandise from trucks, ensuring accurate counts and proper handling
• Fulfilled customer orders accurately by picking/packing items according to order details/instructions
• Prepared outgoing shipments by picking, packing, labeling, and staging items for delivery
• Maintained a clean and safe work environment by following company safety procedures
• Collaborated with team members to prioritize tasks and meet daily loading/unloading goals
• Contributed to team efforts by taking on additional tasks during peak shipping periods
• Demonstrated expertise in operating various types of material handling equipment including pallet jacks and hand trucks
• Demonstrated flexibility by working extended hours or weekends when necessary to meet operational demands
Merchandise Associate/ multi-trained
JCPenney-Chino, CA
April 2017 to September 2018
• Collaborated with visual merchandisers to create compelling displays that increased foot traffic
• Audited store layouts regularly to ensure compliance with brand guidelines
• Executed floor moves and display changes on a regular basis to highlight new arrivals and promote seasonal promotions
• Maintained a clean and organized visual merchandising storage area, ensuring easy access to props, fixtures, or display materials
• Maintained a clean, organized, and visually appealing backroom area where excess inventory was stored
• Assisted in inventory management tasks such as conducting stock counts, monitoring replenishment needs, and identifying slow-moving items for markdowns or clearance sales Skills
• Customer service
• English
• Lifting 50 +
• Shipping & receiving
• Pallet jack
Certifications and Licenses
Driver's License