Sales Specialist Customer Service

Meg Jacobi

** ******** ****, **********, ** ***** 617-***-**** ***********@*****.***

Professional Summary

Sales Specialist and Expert Makeup Artist with in-depth knowledge of makeup artistry and cosmetic industries. Possessing strong visual sense and creative imagination. Goal-oriented and able to build lasting relationships with clients. Seeking challenging position utilizing advanced skills and proficiency.

Skills

• Product promotions

• Merchandising expertise

• Team training

• Account management

• Vendor relations

• Interpersonal skills

• Customer rapport

• Oral and written communication

• Networking skills

• Client development

• Self-motivated

• Customer service

Work History

August 2015-Current

Regional Artist Trish McEvoy Ltd. Sudbury, MA

• Received Golden Award for selling $500,000 for Trish McEvoy in 2021

• Coordinator for Massachusetts Stores.

• Provided clients with personalized skincare recommendations to support maintenance of healthy skin.

• Kept up-to-date with industry standards, trends and techniques.

• Used a variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.

• Performed full makeup applications to 100+ clients per week.

• Conducted consultations to understand the client's desired outcome and assessed skin type and face structure.

• Maintained a sales goal of $1200/day.

• Coordinated efforts of 5+ team members engaged in successful outsourcing of events; Charity events, private parties and women's organizations.

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Scheduled onsite and offsite makeup appointments for clientele.

January 2012-August 2015

Manager DKNY Clinton, CT

• Communicated best practices among on-site and external personnel to align efforts and goals.

• Applied performance data to evaluate and improve operations, targeted to current business conditions and forecasted needs.

• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

• Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels.

• Reduced workflow inconsistencies by recruiting and hiring capable staff members.

• Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.

• Trained and guided team members to maintain high productivity and performance metrics.

December 2007-January 2015

Regional Artist GURWICH PRODUCTS, LLC Boston, MA

• Conducted consultations to understand the client's desired outcome and assessed skin type and face structure.

• Kept up-to-date with industry standards, trends and techniques.

• Performed full makeup applications to 100+ clients per week.

• Used a variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.

Education

1996

Bachelor of Arts: Broadcast Journalism

Southern Methodist University, Dallas, TX

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