Human Resources Law Enforcement

Roger Lee Maucher

High Ridge, MO *****

314-***-**** **********@***.***

Summary

Dedicated adult who is committed to the public servant field, including paid positions and volunteer positions in Police, Fire, EMS and FEMA. I worked, managed caseloads and worked closely with offenders to promote positive life changes.

Skills and Knowledge

Organizational Skills Strong Communication

Criminal Justice Knowledge Interpersonal Abilities

Psychology Critical Thinking

Personal Experience w/Special Needs Problem-Solving

Decision Making Computer Skills

Education

2013 – Not Completed Lindenwood University, St. Charles Criminal Justice

1994 Law Enforcement Academy – Indiana Basic Law Enforcement Course 94-116

Volunteer Service

Fenton Fire Department, Canteen

Indiana Franklin County Emergency Management

New Trenton Fire Department (Chief)

Franklin County EMS

Work Experience

Dearborn County Sheriff’s Department 1989-1993

Corporal, Shift Supervisor

Shift supervisor of corrections division.

Provided oversight in Law Enforcement Center

Responsible for the safety and security of the center

Set policy and ordered corrective action for staff.

Worked part-time as a 911 dispatcher for communications center.

Brookville, Indiana Police Department 1993-1999

Sergeant Patrolman

1.General duties of patrolling and criminal investigations

2.Appeared in court for contested cases.

3.Facilitated district-wide classes for officers on hazardous materials, SIDS and blood borne pathogens.

4.Organizer of Operation Pull Over to enforce the use of seat belt and anti-drinking in the state of Indiana.

5.A key representative for drug abuse, education and prevention for Franklin County, Indiana, and other professional groups

6.Worked with county mental health organizations and treatment services options to aid in assisting those in need.

Aurora Casket Company 1999-2000

System Installer

Updated existing maintenance inventory and preventative maintenance computer-based program.

Converted current data to a new computer system with a new software program

Trained plant supervisors and staff on new system

RotoMetrics Group 2000-2003

Safety Coordinator

Responsible for six facilities located in a different state and five offshore facilities.

Responsible for Environmental Health and Safety at World Headquarters in Eureka, Missouri

Assisted with tasks and projects for other sites throughout the world as needed.

Developed safety training programs for onshore and offshore associates.

WellPoint, Inc. 2004-Present

Safety Representative/Print and Mail Operations Lead/Stock Room Supervisor

Safety Responder/Clerical Associate 2004-2008

First responder to any safety incident that may have occurred.

Attended regular first-aid and CPR training.

Ensured the safety of associates in natural disasters.

Print Shop

Responsible for ensuring accurate packets are mailed to clients.

Responsible for maintaining current inventory levels

Responsible for ensuring HIPAA compliance.

Monitor FACETS system to ensure accurate information is being sent

Troubleshoot issues with Business Analysts

Partner with Brokers to ensure packets contains accurate and complete information.

Print and Mail Operations Lead

Managed print and mail machines, including imaging, scanners, binding and printing equipment.

Worked with business partners to ensure production goals and SLAs were met on a consistent level.

Managed a team of print shop and mailroom associates on a daily basis

Responsible for print shop and mailroom associate’s performance reviews, and corrective action

Stockroom Manager/Desktop Support Lead 2008-Present

Utilize excellent accounting and documentation skills along with teamwork utilizing computer competencies to ensure daily inventories and operations were maintained.

In charge of staff planning and development of daily departmental activities and assignments

Achieved a return of nearly 1 million dollars in profit through the coordination with vendors and processors.

Ensures guidelines were maintained for legal and encryption review prior to end of life of equipment.

Coordinated the disposal of end-of-life cycles on assets after our protocols were signed off

Partnered with stakeholders, internal and external teams to ensure appropriate inventory was in stock for dispersal of outgoing equipment.

Consistently delivered and exceeded SLAs (group and team) set forth by vendors for the availability, return and processing of equipment

Migrated business from one vendor to another through the lifecycle management of top Fortune 500 Companies

Maintained and sustained levels during COVID with minimal staff

Managed multiple projects at any given time for the organization.

Managed an average of over 10,000 outbound packages on a yearly basis.

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