Administrative Assistant Data Entry

SHERLYN VIDEAU

BROOKLYN, NY ***** ● Home: 718-***-**** ● Cell: 646-***-**** ● E: ******@*****.** High–energy professional Administrative Assistant with more than fifteen years of experience as an Executive Assistant and Receptionist. Highly organized, efficient, and skilled in a variety of office support tasks. Able to manage client expectations and turn around strained customer relations. SKILLS

• Fluent in French & Haitian Creole

• Typing 40 wpm; data-entry 7000kph

• MS Office Specialist (Certified: Excel, Word,

PowerPoint, Outlook. Access, and Quick Books)

EXPERIENCE

NYC Department of Citywide Administrative Services – DCAS Unemployment Insurance Unit (GoodTemps) New York, NY Eligibility Specialist – Customer Service Rep 5 07/24 – 06/25

• Sorts all incoming mail in priority order for daily distribution accordingly.

• Answers and transfers all incoming calls from the NYS Department of Labor (DOL)

• Process the CI’s, 9Poll Claims, and Seasonal Claims. Upload and attach documents in UICTS. Sends out monthly Charge Protest Letters for the CI & 9Poll Claims to the NYS DOL requesting credits. NYC Human Resources Administration – Department of Social Services (GoodTemps) Brooklyn, NY Administrative Assistant – Junior 5 11/23 – 02/24

• Worked in the Mailroom of the Surplus Division by opening incoming correspondence. Putting in envelopes the Outgoing mail as assigned by Supervisor. Data-entry into Excel spreadsheets, and into folders. Lisa Management (ABACUS Group, LLC) Brooklyn, NY

Administrative Assistant – REAL ESTATE 08/23 – 09/23

• Front-desk office duties; Greeted, received, and helped clients in taking their service requests.

• Filing, scanning, and data-entry. Provided good customer service to regular visitors. C & C Apartment Management, LLC (Robert Half) Brooklyn, NY Administrative Assistant 11/22 - 12/22

• Provided administrative and executive support within busy office.

• Filing and data-entry; proficient in telephone and front-desk duties. NYC Department of Education – Impartial Hearing Office (GoodTemps) Brooklyn, NY General Office Clerk 08 (Decisions Processor) 10/19 – 08/22

• Processed the interim and final decisions issued by the Impartial Hearing Officers hired by NYSED. SOPEXA-USA (People 2.0 & French Connection Staffing, LLC) New York, NY Bilingual French/English Data-Entry Clerk 10/18 – 02/19

• Collected, sorted monthly reports; analyzed and reconciled data; cross-checked documentation.

• Data Entry into Excel spreadsheets into the appropriate categories. NYC Department of Transportation – FTA Grants Program Unit (GoodTemps) New York, NY Junior Administrative Assistant 03/18 – 09/18

• Organized and scanned Grant Files for archives

• Data Entry of documents from Records Management

• Managed special projects assigned by Supervisor. SHERLYN VIDEAU

BROOKLYN, NY 11229 ● Home: 718-***-**** ● Cell: 646-***-**** ● E: ******@*****.** NYC Department of Transportation – FOIL Unit, EEO Office & Customer Service Division (GoodTemps) New York, NY Junior Administrative Assistant 03/15 – 12/16

• Entered data for the FOIL Unit using SharePoint Database. Processed the FOIL Requests into SharePoint

• Data-Entry in ARTS of all the correspondence from the Mayor’s Office. Processed Cases in ARTS Database System

• Typed notes from draft to Microsoft Word for the EEO Officers, prepared packets for Workshops for the EEO trainings.

• Answered the phone and took accurate messages, greeted visitors, filed confidential documents, and entered data into Excel spreadsheets.

NYC Human Resources Administration – Department of Social Services (GoodTemps) Brooklyn, NY Clerk 09/13 – 01/15

• Scanned and indexed client’s information files to be archived into new database, NYC Department of Education (GoodTemps) New York, NY General Office Clerk 04 04/13 – 06/13

• Maintained/Updated Database for the DOE

• Coded infractions/Disciplinary Actions taken by the schools. Legacy Auto Driving School Brooklyn, NY

Administrative Assistant/Receptionist 11/00 – 08/12

• Coordinated all front office duties by maintaining all customer’s records, scheduling appointments, filing and data entry.

• Assisted with billing and Accounts Payable

EDUCATION

Henry Street Settlement, SUNY Attain Lab New York, NY Certificate in Computer Software Training 06/12 – 02/13 State University of Haiti Port-au-Prince, Haiti W.I. Bachelor’s Degree in Law 10/89 – 11/93

Contact this candidate