Mental Health Care Coordinator

Elle Lieder

Milwaukee, WI 920-***-**** **********@*****.***

Education

Lakeland University – Waukesha, WI

Master’s in Clinical Mental Health Counseling (Expected May 2026) University of Wisconsin Oshkosh – Oshkosh, WI

Bachelor of Science in Psychology (May 2023)

Key Qualifications

● Skilled in building trust and rapport with clients through compassionate and person-centered care.

● Strong verbal and written communication skills, demonstrated through precise TRAP format transcription at Winnebago County DHS.

● Proficient in de-escalation techniques, crisis intervention, and trauma-informed care.

● Exceptional time management; balanced student-athlete commitments while maintaining a 3.5+ GPA.

● Knowledgeable in confidentiality laws, ethical guidelines, and mental health codes of conduct.

Professional Experience

Professional Services Group – West Allis, WI

Care Coordinator April 2024 – Present

● Develop and manage patient care plans, ensuring seamless coordination of services.

● Assess patient needs and advocate for resources while navigating insurance processes.

● Facilitate communication between patients, families, and healthcare teams for holistic care.

● Promote patient well-being through advocacy and collaborative care strategies. Rogers Behavioral Health – Oconomowoc, WI

Mental Health Technician October 2023 – April 2024

● Provided direct support to patients with mental health challenges, ensuring a safe environment.

● Monitored patient behavior and assisted in therapeutic interventions.

● Collaborated with clinical teams to implement individualized treatment plans.

● Applied crisis intervention and de-escalation techniques to maintain patient safety. Innovative Services – Oshkosh, WI

Youth Mental Health Behavioral Technician April 2022 – June 2022

● Engaged clients in evidence-based practices to address mental, emotional, and behavioral challenges.

● Built trusting relationships and fostered a supportive environment for youth.

● Coordinated care with families, social workers, and supervisors to ensure comprehensive support.

Additional Experience

The Waters – Oshkosh, WI

Event Coordinator Waitress Bartender April 2020 – Present

● Excelled in customer service, ensuring client satisfaction through problem-solving and adaptability.

● Managed event logistics, staff coordination, and service execution.

● Delegated tasks effectively to optimize time management and guest experience. References

Rebecca Pinnow, Mental Health Professional, Professional Services Group – West Allis, WI,

262-***-****, *******@******.***

Ms. Pinnow was my core support when meeting for weekly supervisions as well as provided daily support and guidance for all clients I was assigned to. Sanja Klepic, CCS Administrator/Supervisor, Professional Services Group – West Allis, WI,

414-***-****, *******@******.***

Mrs. Klepic provided monthly supervision as well as provided county feedback on community treatment plans.

Kendra Stigma, Education Advisor, Lakeland University- Plymouth, WI 53073,414-***-**** *********@********.***

Ms. Stigma has provided feedback and advice during my graduate program.

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