Kelsey Jackson
Silver Spring, MD *****
**********@*****.***
Professional Summary
My objective is always to strive for excellence, display the utmost hospitality and utilize all the resources and knowledge provided by an employer so that I can perform to my best ability while on the job. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Sales Associate
Primark-Silver Spring, MD
Present
Shampoo Assistant/Receptionist
Aveda-Bethesda, MD
December 2022 to January 2024
• Prep stylist station according to clients next hair style. (Drape, prep foils, add hair dye resistant)
• Ask clients if they would like water or tea, anything they need to ensure a comfortable visit.
• Wash and rinse customers’ hair with shampoo.
• Help style clients hair if stylist needs extra hand. (Blow dry, flat iron, curls, pin curl, etc)
• Help stylist prepare hair color, toners, bleach, foils and etc
• Treat untreated hair by using the appropriate products.
• Ensure total customer satisfaction in shampooing, rinsing and dressing hair processes.
• Answer phone calls, Book appointments, confirm appointments, email marketing Front Desk Associate
Perfect Office Solutions-Rockville, MD
March 2019 to December 2022
As a front desk receptionist I should be a friendly, service- oriented individual, who is responsible for responding to the needs of members in a professional manner, for promoting the property available suits and activities and for enforcing the clubs rules and policies. I am also responsible to have knowledge in all aspects of the property or be able to direct inquiries appropriately. Also sign in tenants & clients, answer telephone calls, and sell office suits.
Nanny/Babysitter
Private Family-Rockville, MD
January 2018 to December 2019
• I watched over 11 year old girl & 14 year old boy (3:30 pm- 8pm)
• Handled all transportation, including pick ups and drop offs
• Helped kids with homework after school
• Made lunch & snack. Sometimes dinner
• Planned fun activities (park, bowling, zoo, mall, etc) General Associate
European Wax Center-Bethesda, MD
September 2018 to July 2019
This position required great computer skills and costumer service. My role was to sign guest in and out of our system, as well as sell guests store deals and packages. I always took on the responsibility to handle counting registers and handling tips.
Receptionist
The Shop Salon-Bethesda, MD
January 2017 to August 2017
As a receptionist at The Shop Salon I handled booking client appointments, as well as all cash and card transactions, per usual I was in charge of counting my drawer before and after my shifts. I was also on call to pick up any shift that needed to be taken. Cashier, Sales Associate
Nordstroms-Columbia, MD
June 2016 to April 2017
As a cashier at Nordstroms I handled my cash drawer which I counted before and after shifts in order to keep track of sales, and commission earned per shift. As a Sales Associate in my department I interacted with customers, gave feedback on merchandise as well as made very high sales while on the job. Counselor
Kids after hours-Silver Spring, MD
August 2015 to May 2016
Care provider (AID)
● As one of the teams care provider my duty ranged from greeting parents, to taking a headcount of over 150 students multiple times of the day, which is a very tedious task given we facilitated children ranging from 6 years old to 11. I also was in charge of the food inventory during meals making sure waste was accounted for etc.
Party Host/ Cashier
Chuck E. Cheese-Silver Spring, MD
August 2014 to August 2015
As a party host my job was to organize functions, interact with families, help prep the area for events and handle food. As a cashier I had to maintain a cash drawer, count my drawer before and after shifts as well as assist the managers count other employees drawers when needed. Education
Cosmetology
The Aveda Institute - Washington, DC
November 2017 to November 2018
Montgomery college - Silver Spring, MD
May 2018 to May 2018
Skills
• Receptionist
• Food handling
• Cash handling
• Sales
• Cash register
• Data Entry
• Proficient computer skills
• Great communication skills
• Scheduling
• Hospitality
• Customer service
Certifications and Licenses
Driver's License