Customer Service Travel Agent

Palmyra, NJ ***** ***************@*******.*** +1-856-***-****

Associate degree holder in History with a versatile background spanning education, customer service, and retail management. Adept at navigating client interactions, team leadership, and administrative operations with precision and professionalism. Demonstrates a proactive mindset, polished communication skills, and a commitment to growth through continued learning and cross-functional experience. Seeking a business operations or client services role where adaptability, organization, and people skills drive success. Business Skills Technology Interpersonal

Retail & Sales Strategy Microsoft Office & Excel Client Relationship Building Inventory Management Salesforce CRM Team Collaboration Staff Training & Leadership Typing & Data Entry Problem Solving Merchandising & Marketing Agile Methodology Communication Cash Handling & POS Systems Scheduling Tools Organization Special Education Paraprofessional ESS Education – Burlington County, NJ Jan 2024 – Present

• Delivered academic and behavioral support to diverse learners.

• Maintained classroom organization, documented progress, and adapted lesson plans.

• Managed part-time scheduling alongside other responsibilities. Nina Festenstine

PROFESSIONAL SUMMARY

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

Gardener / Landscaper Hollyhock Gardeners Co. – Cinnaminson, NJ Sept 2022 – Present

• Oversaw client schedules and customized landscaping projects.

• Created seasonal designs and ensured quality service across multiple locations. Rehabilitation Technician PETPT Veterinary Rehab Center – Cherry Hill, NJ July 2021 – May 2023

• Scheduled appointments and maintained electronic records.

• Developed treatment plans and supported patient recovery.

• Oversaw daily clinic operations and equipment maintenance. Key Holder / Sales Associate Sally Beauty Supply – Delran, NJ Dec 2020 – July 2021

• Managed store openings/closings and trained staff on promotions and products.

• Boosted customer satisfaction and credit sign-ups through personalized service.

• Led inventory management and marketing displays. Assistant Manager / Sales Associate Pet Valu – Cinnaminson, NJ Dec 2019 – Dec 2020

• Directed operations and analyzed weekly sales metrics.

• Trained new employees and managed cash flow.

• Promoted to Assistant Manager prior to closure due to COVID-19. After School Teacher Palmyra Area School District – Palmyra, NJ Sept 2019 – Dec 2019

• Facilitated after-school programs and crafted educational activities.

• Supervised students and maintained safe learning environments. EDUCATION

Bachelor Degree in History Rowan University – Glassboro, NJ Sept 2025 (In-progress) Associate Degree in History Rowan College at Burlington County – Mount Laurel, NJ Sept 2023 – May 2025

High School Diploma Palmyra High School – Palmyra, NJ Sept 2016 – June 2019

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