Customer Service Accounts Receivable
Resume:
Ramona Roggio
Longwood, FL 32779
************@******.***
EMLOYMENT HISTORY
Oct 15 - Emerald Plumbing - Plumbing dispatch, invoicing, accounts receivable, heavy customer service work, heavy phones. As of April 6, 2022, I became the Emerald Plumbing Permit Technician responsible for acquiring all necessary permits for contracted plumbing work (25-35 applications per week) and scheduling inspections to close permit applications.
Nov 12 – Oct 15 Calhoun, Thomson, & Matza, LLC (Austin, TX) - Office Manager – Responsible for daily management of all office logistics including front desk support, supplies management, vendor relations, and employee welfare. Liaison between staff computer needs and 3rd party IT department.
Assistant to the CFO – Provided administrative support on matters concerning HR, Benefits and general administrative duties. Responsible for hiding the bodies. Accounting Assistant - Handled all A/R and A/P functions for firm with revenues over
$5 M annually.
Audit Administrator - Supported the Audit department in preparing and processing reports, initiating, and regulating the confirmation process, and preparing correspondence including engagement letters and proposals. Relieved the Audit staff members of as many administrative tasks as possible so they could focus on billable work. Tax Administrator - performed coordination of tax department production, and administrative support functions on behalf of the firm’s professional staff including managing client data electronically and monitoring the due date list for all clients and deadlines. (please note, I loved this position, and I only left because I moved back home to Florida).
March 12 – Oct 12 Emerald Plumbing - Plumbing dispatch, invoicing, accounts receivable, heavy customer service work, heavy phones (please note, I left only because I relocated to Austin, TX).
July 09 – March 12 Hodges Brothers Roofing & Construction – Office Manager, bookkeeping, pay applications, project scheduling, job costing, human resources, customer service, weekly payroll processing.
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Jan 03 – Nov 08 R L Burns, Inc., (General Contractor) Orlando, FL Contract Administration (former) Operations Manager responsible for the organization and day-to-day operation of corporate office. Other responsibilities include project scheduling and coordination, material purchase and delivery, bookkeeping, job costing, human resources, communications. March 2001- Jan 03 Vogel Bros. Building Co., (General Contractor) Lakeland, FL Secretary / Personal Assistant to Site Construction Manager (William Mildner) responsible for the original set up and ongoing care of the site office. Responsibilities included but were not limited to; monthly written progress reports, invoice collection and verification from various subcontractors, new hire applicants processing, payroll verification. EDUCATION
Lake Brantley High School
Political Science studies / University of Central Florida
` Medical Transcription Program – Winter Park Tech
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