Flexible Schedule Teacher Assistant

Selena M. Jackson

STONE MOUNTAIN,GA 470-***-**** *****************@*****.***

OBJECTIVE: To obtain a challenging and rewarding position with your outstanding and ever growing company.

EXPERIENCE:

DOOR DASH DRIVER/ COURIER 4/2025 - Present

Deliver food, beverages and packages to customers home and business.

Utilize my personal vehicle and iPhone to navigate through the city.

Work a very flexible schedule.

READING WORLD ACADEMY INC. l TEACHER ASSISTANT l 11/2023 – 3/2025

While working with kids from ages 2-4 years old in a nursery setting, I practiced a high level of patience and calmness, especially when dealing with challenging behaviors and changing situations.

Monitored playtime among the children, engaging with them in imaginative play.

Very flexible, adaptable to change and routines.

INTERNAL REVENUE SERVICE TAX EXAMINER 8/2016 - 9/2023

While working in the Collections Department, I prepared installment agreements for taxpayers to pay current and past Federal taxes.

Communicated with taxpayers via a rotary dialer telephone 3 times a week.

Maintained, organized my workload and reconciled inventory on a daily basis.

Collaborated with internal teams to identify and resolve discrepancies in installment agreements, ensuring proper documentation and adherence to IRS guidelines.

Reviewed, analyzed, and processed financial statements to ensure compliance to determine some taxpayers ability to receive an installment agreement.

SUNTRUST BANK l DATA PROCESSOR

9/1998 – 6/2008

Worked in the Lockbox Department receiving incoming US Mail to process enclosed checks for an overnight deposit.

Utilized a desktop computer, 10-key adding calculator and a printer to process checks, credit cards and cash.

Always met required processing requirements and maintained a high quality rate of processing my work.

Worked part-time during every weekend.

U.S. SMALL BUSINESS ADMINISTRATION, DISASTER ASST. SECRETARY 5/2000 – 7/2016

Maintained accurate records, prepared Survey reports from the Construction Analysts in the Loss Verification Department, and ensured compliance with SBA guidelines.

Answered incoming calls from Disaster Victims inquiring about their survey results.

Utilized the software Word, Excel, Microsoft Outlook and Calendar and PowerPoint.

Usage of scanners, fax machines and copiers.

Performed administrative and operational support for disaster assistance programs ensuring the timely processing of disaster low interest government loans to rebuild and replace destroyed and damaged homes and businesses affected by inclement weather.

Ability multitask and meet deadlines.

Strong communication and problem-solving skills, with a proven ability to collaborate across departments and manage multiple tasks simultaneously.

BURLINGTON COAT FACTORY SALES ASSOCIATE / CASHIER 5/2006 – 2/2011

Utilized my interpersonal skills and pleasant communication to assist customers with their purchases using a computerized cash register.

Always closed out with a balance register. I performed light housekeeping after the store closed.

EDUCATION:West Fulton High School, Atlanta, Georgia, Diploma.

Georgia State University, Atlanta, Georgia, Major Accounting.

Contact this candidate