Customer Service Office Assistant

Ntokozo Masilela

RECEPTIONIST

******************@*****.*** 067-***-****

Objective

Detail-oriented and organized receptionist with experience in administrative support, customer service, and office management. Seeking a position where I can utilize my strong communication skills, multitasking abilities, and professionalism to ensure efficient office operations and provide excellent service to clients and colleagues. Dedicated to maintaining a welcoming and productive work environment while contributing to the overall success of the organization.

Experience

Lebo Thakadu Inc -Receptionist 2024/01-2024/12

523 Stanza Bopape Street, Arcadia, Provisus Building Contact person : Ms.Betty Kungoane 068*******

• Delivered exceptional customer service by welcoming and assisting clients.

• Managed incoming calls, ensuring efficient and professional communication.

• Scheduled and coordinated appointments, keeping calendars updated.

• Maintained an organized reception area, reflecting company standards.

• Monitored office supply inventory to ensure operational continuity.

• Prepared and managed documents, including scanning, photocopying, and faxing.

• Generated interim statements of account for client updates.

• Updated and maintained client files for accessibility and accuracy.

• Responsible for accurately documenting meeting minutes, ensuring all key discussions and action items were recorded.

• Booked venues for meetings, coordinating logistics to ensure a professional and conducive environment.

• Organized refreshments and catering services, enhancing the overall meeting experience for participants.

Thatoyami Trading -Office Assistant 2021/05-2022-05 66 Soutpansberg Road, Riveria, 0084

Contact Person: Mr Ndhlovu 067*******

• Prioritized tasks and effectively managed workloads.

• Handled inventory management, ensuring timely supply restocking.

• Managed document filing and email correspondence efficiently.

• Recorded detailed meeting minutes for accurate documentation.

• Supported daily office operations by completing various errands.

• Maintained and repaired office equipment to ensure functionality. Education

Tshwane University of Technology – Incomplete

Diploma in Economics and Finance – 220 Credits

Relevant Modules completed:

Accounting

Mathematical Economics

Financial Economics 1,2 and 3

Micro Economics 1 and 2

Macro Economics 1 and 2

Communications 1A

Life skills 1A

Computer Literacy

Academic Literacy

Commercial Law

Ethical Aspects of Economics

Charlton Vos College 2020

Matric

English Home Language

Afrikaans First Additional Language

Business Studies

Economics

Mathematical Literacy

Tourism

Life Orientation

Skills & abilities

• Organizational

• Problem solving

• Communication

• Leadership

• Customer Service

• Confidentiality and discretion

• Adaptability and flexibility

• Team collaboration

Contact this candidate