LaShawn Green
Resume:
LaShawn Green
Missouri City, TX *****
**************@*****.***
Professional Summary
Over 12 years' experience in customer service, retail sales and cash handling. Reliable, hard-working individual with well-developed communication skills who is enthusiastic towards learning new skills. Authorized to work in the US for any employer
Work Experience
Delivery Driver
Domino's
Present
Telemarketer
Resort Vacations, Inc.
August 2024 to October 2024
Caregiver
In Home Support Services (IHSS)-Blythe, CA
June 2020 to January 2021
Assisted clients with everyday household things as well as personal body care. Organizing and sorting important documents and removing clutter from the home. Making doctors appointments and paying bills. Calling insurance companies to set policies in place for clients. Review incoming documents from doctors offices and lease agreements for her home. Also set up insurance policies because she was hearing impaired
Housekeeper
Super 8 Motels-Blythe, CA
June 2019 to December 2019
Shift Manager
Burger King
June 2019 to October 2019
Responsible to direct all daily operations of the restaurant in the absence of the General Manager, including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports on Microsoft Excel logs. Motivated and coached crew members and assisted in the training of new crew members. Assist crew member into tasks including runner/frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. Worked as a team player to support other employees in completing their tasks. Assisted General Manager in day to day operations with tasks including scheduling of employee's shifts, reviewing time sheets and ensuring accuracy on time sheet reports, placing orders for food inventory, office supplies and cleaning supplies. Maintained food orders accounted on paper log and transferred to Microsoft Excel sheet for General and District Manager review. Ensured all staff followed the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies. Ensured the restaurant is following the preventative maintenance program with regards to facility, equipment, and grounds maintenance. Assisted General Manager in recruiting, interviewing, and hiring of crew members. and Maintained fast, accurate and outstanding service, ensured an excellent customer experience, and made sure all products are consistent with company standards. Completed all other duties as assigned. Resolved customer complaints and used problem-resolution skills when dealing with irate customers. Communicated via company email regarding food orders, customer complaints or other pertinent information. Responsible to have basic knowledge and usage of fax machine, phone line systems, Microsoft Word and Microsoft Excel.
Cashier
Loves Travel Stop-Quartzsite, AZ
March 2019 to June 2019
Greeted incoming customers and vendors when entering or leaving the store. Managed cash handling transactions with customers by using cash register and collected payments in the form of cash or credit card payments. Issued receipts, refunds, change or tickets. Redeemed stamps and eligible coupons. Maintained inventory, cross-swelled products and stocked newly merchandised products on store shelves. Resolved customer complaints and provide relevant information when required. Maintained clean and tidy checkout areas. Tracked transactions on balance sheets and reported any discrepancies to management. Bagged, boxed or gift-wrapped packages. Handled merchandise returns and exchanges. Provided exceptional customer service by being friendly and impressing them with my empathetic attitude. Took initiative in helping to run the store, operated the point of sale system for daily reports and provided general housekeeping duties to the entire store. Provided directions or points of reference when customer had an inquiry.
Cashier
Popeye's Louisiana Kitchen-Palm Desert, CA
June 2016 to June 2017
Greeted customers when entering or leaving the establishment. Managed cash handling transactions by using cash register. Collected payments in cash or in the form of credit cards. Issued receipts and refunds when required Responsible to know menu and ingredients in each food item. Redeemed eligible restaurant coupons. Resolved customer complaints by offering solutions or provided new food orders. Maintained clean and tidy checkout areas.
Volunteer
County of Riverside-Department of Public Social Services-Blythe, CA April 2016 to June 2016
Imaged, scanned and indexed documents customer documents. Responsible to search through various search through engines/ sites for updated job leads and printed printouts. Responsible to make copies of GAIN handbooks and documents needed for Welfare-to-Work Department. Maintained high level of confidentially when dealing with customer and personal identifiable information. Volunteer
First St Baptist Church-Blythe, CA
June 2014 to June 2016
Attended weekly Sunday school to take minutes from each class. Recorded the attendance in each Sunday school class via paper log. Helped with choir rehearsal songs. Began to start a praise dance team for the children of the church. Helped severed refreshments and beverages after church programs. Cashier Sales Associate
Flying J-Ehrenberg, AZ
2015 to July 2015
Greeted all customers staff and vendors into the store. Managed cash handling transactions with customers using cash register. Collected payments the form of cash or credit. Issued receipts and refunds when required. Redeemed stamps and coupons. Prepared daily food items, and cooked simple foods such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures. Cashier/Hostess
Chuck E. Cheese's-Palm Desert, CA
May 2012 to January 2014
Greeted customers when entering or leaving the establishment. Ensured Completed cash handling duties, collected payments in the form of cash or credit. Issued receipts, refunds, change or tickets. Redeemed eligible coupons. Resolved customer complaints, guide them and provide relevant information. Maintained clean and tidy work areas. Assister manager in completing scheduling employees work shifts. Assisted in entering data for booking party events into Microsoft Excel logs and then transferred information over into Chuckie Cheese calendar via employee link. Retail Cashier
Wet Seal-Austin, TX
November 2010 to February 2011
Greeted customers and determined what each customer wanted or needed. Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Computed sales prices, total purchases and receive and process cash or credit payment. Watched for and recognized security risks and thefts, and knew how to prevent or handle these situations. Answered questions regarding the store and its merchandise.
Volunteer
Friendship West Baptist Church-Dallas, TX
2007 to 2010
Created and taught the routines for the Youth Step Team. Coordinated the uniform for performances and scheduled the times and dates for practices. Recruited and signed kids up for classes and scouted for parent volunteers.
Cashier Host Hostess
Long John Silver's-Euless, TX
November 2008 to July 2009
Managed transactions with customers using cash registers. Collected payments in the form of cash or credit cards. Issued receipts, refunds, and change. Resolved customer complaints, guide them to achieve a solution. Greeted customers when entering or leaving the store. Maintained clean and tidy checkout areas. Tracked transactions on balance sheets and reported any discrepancies. Won customers over by being friendly and impressing them with my excellent customer service. Always put the safety and happiness of your customers first. Provided general housekeeping for my work area. Education
Psychology
Palo Verde College - Blythe, CA
High School Diploma
Trinity High School - Euless, TX
Skills
• HIPAA
• Cash Handling
• Supervising Experience
• Leadership
• Caregiving
• Microsoft Excel
• Meal Preparation
• Home Care
• Proficient computer knowledge including Microsoft Word, Excel, and PowerPoint. Knowledge and use of office equipment including copiers and scanners. Able to use point of sale cash register and bar code scanner. Strong communication and customer service skills.
• Cash handling
• Social Work
• Case Management
• Microsoft Office
• Supervising experience
• Dancing
• Cash register
• Management
• Restaurant Management
• Communication skills
Certifications and Licenses
Driver's License
September 2021 to September 2026
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