It Manager Project

Georges Said

IT Manager, Project Manager

linkedin.com/in/georgessaid

719-***-**** ***********@*******.***

PROFILE

Experienced IT Manager excited to bring forward expertise in managing global IT teams and infrastructure. Exceptional communication and negotiation skills. Looking forward to enhancing network security and growing passionate IT teams.

CERTIFICATIONS

CompTIA Security Plus

Cisco Cyber Security Essentials

Cisco interconnect

Conflict Management for leaders

Team Development

Workplace Violence Prevention

Managing Service Relations

EDUCATION

Toronto School of Business Windsor, On, CAN

Network Administrator Graduated 2002

WORK EXPERIENCE

Armed Forces Ottawa, ON, CAN

IT Manager Aug 2007 – Present

Information Security Officer – Embraced the pivotal responsibility of safeguarding organizational information assets through rigorous risk management strategies. Championed the regular conduct of detailed inspections and audits, ensuring compliance with industry and internal security standards. Led a dedicated team in the formulation, review, and enforcement of comprehensive security policies, standards, and processes. Collaborated closely with IT and operations teams, fostering a culture of security awareness and proactive defense against potential threats.

Military Service Medal – Received a military service medal in recognition of steadfast commitment and service. This honor was bestowed for a humanitarian operation, marking specific instances of leadership and dedication while serving in the Canadian Armed Force.

Global Deployments – Served as an ambassador for the Armed Forces during numerous international deployments. Navigated the challenges and operational requirements abroad, always upholding the highest standards of technical prowess and leadership. Engaged with local communities and military counterparts, fostering goodwill and collaboration, and further cementing the country’s reputation on the global stage. Project Management – 10+ years’ experience IT infrastructure Project Manager with a strong background in full life cycle project management, technical analysis, stakeholder management. Effectively managed multiple security projects concurrently ensuring timely completion and adherence to specified security requirements. Collaborated with vendors and stakeholders to optimize project outcomes. Technical Inspector – Administer and conduct technical inspections at various locations locally and a cross the US after new installations for Classified equipment. Operation Manager – Improved Inventory management system, reducing discrepancies and enhancing accuracy. Implementing a ticketing system, reducing response times by 40% and increasing user satisfaction. Developed an IT equipment lifecycle plan, reducing downtime and extending equipment usage life. Spearheaded facility renovation projects, enhancing operational space, functionality and consolidation of equipment. Managed Procurement processes securing discounts and saving on bulk ordering. Leadership Skills – Led different teams throughout my career from Operational IT systems, projects and installations, help desk, with training on Conflict Management, team development, workplace violence prevention and managing service relations.

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