Customer Service Medical Assistant

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Ed’Niya Watkins

**** **** ** **, ********** DC

771-***-**** • ***************@*****.***

Objective

Motivated and dependable professional seeking an opportunity to contribute strong customer service, communication, and problem-solving skills in a fast-paced environment while continuing to grow and develop new skills.

Work Experience

Concierge/Security

NVT Staffing

Greeted and assisted residents and guests, providing excellent customer service while maintaining a secure environment.

Monitored surveillance cameras and building access points to ensure safety and prevent unauthorized entry.

Handled package deliveries, visitor logs, and front desk operations with accuracy and professionalism.

Conducted regular security patrols of the property to identify and address potential safety hazards.

Responded promptly to emergencies, incidents, or resident concerns, following proper safety procedures.

Enforced building rules and regulations while maintaining a friendly and approachable demeanor.

Medical Assistant

Southern Maryland Nephrology and Hypertension

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Show patients to examination rooms and prepare them for the physician. Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Crew Member

Cold-stone Creamery Server

Outback Steakhouse

References

12/2022-06/2024

Alisha Olley - 202-***-****

Mariyah- 202-***-****

Education

Anacostia Senior High school

High school

Certifications

BLS Certification

Drivers License

First Aid Certification

CPR Certification

Certified Medical Assistant

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