Customer experience representative, Quality Assurance team for calls
Resume:
Tw
Marketing
specialist
Customer experience
representative
Ministry of labor
Customer experience
representative
Remittance processes
Bachelor of Business Management
institute of
Commercial
Management (ICM),
Riyadh
Sayma
Jahan
Skills
Contact
About Me
Education
Experience
***********@*****.***
Malaz, Riyadh
Payroll and tax administration
Employee handbook and policy development
Benefit plan selection, enrollment and administration Compliance management
Employee and team relations
Training and career development
Processing and documenting all payments of the company Issuing Receipts for payments Entering and updating the data Preparing bank deposits Creating financial report, maintain account information Ensuring mail order payment contain authorized signatures
Obtain a position as a team-player
where I can maximise my people-
oriented experience, communication
skills and my problem analysis and
problem-solving abilities. Knowledge
of human resources laws and
regulations
Management Skill
Proficient in computer
software programs
(word, excel, outlook,
PowerPoint etc.)
Adaptability and ability
to work under pressure
2016
2013
2021-current
2015-2018
2020- 2021
2019-2021
STC BANK
Flynas
Najm insurance services
Higher Secondary
School
Abujar Gifari University
College, Dhaka,
Bangladesh
Handled complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Completed call logs Produced call report Fulfilled request by clarifying desired information Handled customer complaints, provided appropriate solutions and alternative within the time limits and follow up to ensure resolution
Contact this candidate