Human Resources Hr Generalist

Lebanon, TN Phone: 803-***-**** Email : *******.*********@*****.***

HUMAN RESOURCES ANALYST

Administration HR Generalist HR Compliance

Engaging and analytical professional with experience impacting organizations through the development and execution of critical recruiting initiatives, administration, employee compliance, employee relations, payroll, and benefits management. Proven history of success in fast-paced and detail- oriented work environments requiring a high sense of time management, organizational data, and confidentiality. Adept at streamlining procedures, increasing efficiency, and implementing innovative solutions to carry out objectives aligned with company initiatives. Accomplished communicator continually focused on capturing legal compliance, improving internal processes, and building collaborative relationships.

Master of Arts in HR Development/Master of Business Administration – Webster University, Webster Groves, MO Bachelor of Science in Business Administration – University of Phoenix, Tempe, AZ

Professional Development – SHRM Exam Prep Certificate

Technical Proficiencies – Microsoft Office Suite HRIS SAP ADP Payroll Workday PeopleSoft

Affiliations – National Honor Society Member Nations Ford Community Church Classroom Assistant & Café Manager Goodwill Industries of the Southern Piedmont Training Coordinator

Nashville & Davidson County Government, Nashville TN -

Human Resources Analyst May 2023- Present

Provides professional guidance to managers and leaders.

Provides administrative support to HR Administrator.

Maintain employee evaluation records in the Evaluation Tracker, Guardian Tracker, and Power DMS process conducted exit interviews and documented information discussed with employees.

Used data and analytics to improve company processes for recruitment, selection, and on-boarding.

Facilitate various training programs, pre-employment testing.

Interpret Civil Service rules, policies, and procedures, conduct investigations and handle disputes.

Confer with leadership and command staff to recommended policy changes to help staff progress.

Analyze job classes and positions. Identified operational weaknesses to improve or innovate people, programs, and processes.

Implement leadership, management, and HR Compliance.

Respond to employee inquiries, concerns, complaints, and request for all HR related assistance.

Served as liaison between payroll, benefits, and recruiting personnel to identify and resolve employee requests.

Oversaw leave management, health, life, and disability insurance enrollments for 9K+ employees across the U.S. and Canada.

Generated employee life cycle documents, including hiring, onboarding, departure, leave of absence, employee status, salary, and structure changes.

Established and maintained HR records in SAP, Kronos, including personnel files, onboarding documentation, service center modifications, and project assignments.

Maintained organizational structure to assist leadership with succession planning.

803-***-**** *******.*********@*****.*** Page 2 of 2

Domtar-Fort Mill SC

Organizational Data HR Coordinator Aug 2017-Sept. 2020

Initiated recruiting efforts, including job postings, talent sourcing, resume screening, interviews, and reference verifications.

Devised and implemented HR policies and procedures, ensuring compliance with labor laws and regulations.

Counseled employees and leadership on performance management and conflict resolution strategies.

Administered employee benefit programs, including PTO, health insurance, 401(k), employee assistance, and COBRA.

Conducted audits on personnel files, verifying compliance with company standards as well as state and federal guidelines.

Lionbridge Technologies-Global Remote-

Human Resources Generalist Oct 2015 -Aug. 2017

Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on

basis of merit and relevance with job.

Managed full-cycle human resource operational activities to maximize HR employee performance.

Provided HR consultation services to leadership and department heads.

Initiated employee evaluation process and recommended policy changes to help staff progress toward desired.

readiness goals.

Conducted exit interviews and documented information discussed with employees.

Used data and analytics to improve company processes for recruitment, selection, and onboarding.

Identified operational weaknesses to improve or innovate people, programs, and processes.

Maintained and updated organizational charts, employee handbooks or performance evaluation forms.

Prepared or maintained employment records using human resources management system software.

Verizon Wireless -Murfreesboro TN

Training Coordinator /Technical Support Agent Aug 2000 -June 2017

Partnered with HR personnel to facilitate orientation and training for class of 42 + new employees, developing presentations and training modules/materials.

Assessed agent calls, providing ongoing coaching and mentorship to improve performance.

Supported high-volume customer service and technical support functions to resolve client issues.

Recognized and received 100% satisfaction rating, ranking in the top 5% in performance metrics.

Other Experience:

HomeGoods April 2023- Present

Fulfillment Associate – Belk 11/2020 – Present Caregiver – Family Member 7/2015 – 8/2017

HR Policies/Procedures Onboarding & Orientation Benefits Administration Strategic Planning Ethics & Integrity Administrative Support Training & Development Data Analytics Database Management Employment Law

E D U C A T I O N, P R O F E SS I O N A L D E V E L O P M E NT, & A F I L I A T I O N S

C A R EE R P R O G R E S S I O N

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