Payables Specialist Customer Service
Resume:
Linda G. Johnson
Humble, Texas 77338
*********@*****.***
Overview :
Experienced Accounting and Customer Service Specialist with A Strong background in Accounts Payables, Seeking to leverage expertise in Vendor payment processing and Financial accountability as A Senior Accounts Payables Specialist.
Professional Experienced:
Tailored Brands Inc.
June-2019-January 2025
Senior Accounts Payables Specialist
Handled Heavy Volume Purchase Orders/Non-Purchase Orders Invoices. Provide GL Coding batching with Proper Approvals per (SOX). Processed and Audit Expense Reports.
Coordinate with Procurement Management team to provide proper Documentation as required. Run Recycle Reports daily to fix errors as needed. Voucher Builds Loads.
Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve product or service issues by clarifying customer complaints and determining the cause of the problem. Process orders, forms, applications, and requests accurately and efficiently. Follow up with customers to ensure satisfaction and proper resolution of issues. Handled Vendors Calls inquring payments status or any issues. St Joseph Medical Center
March 2017-June2019
Account Payables Specialist/Customer Relations
Processed High volume 3-way Match Purchase Orders/Non Purchase Orders Invoices Check figures, Posting, and documents for correct entry, mathematical accuracy, and proper Approval/Coding Statement Account Reconciliation/Vendor Maintenance Set Up Audit Review Documentation
Weekly check Runs
Run Daily Recycle Reports for Accuracy
Month End/Year End Closing
Performed Other projects as Assigned
Texas Methodist Hospital
June 2014 - August 2016
Accounts Payables Specialist 1
Houston Process all Accounts Payable transactions, primarily utilizing three-way matching of invoice, purchase order and receiving documentation.
Assist with monthly closing, special projects.
Coordinates with buyers and vendors in the event of discrepancies in product cost, quantities, duplicate shipments or substitutions.
Maintains all Accounts Payable files, both electronic and paper. Process expense reports for payroll and monthly credit card reconciliations. HPC Energy Services
October 2013 - August 2016
Customer Service/Accounts Payables Specialist
Houston Processed and researched accounts payables transactions (High Volume) Utilized the SAP system.
Corrected invoice issues with vendors and field personnel via phone and email Researched & resolved all A/P issues with vendors and other internal depart. Maintain detailed records of customer interactions, transactions, comments, and complaints. Provide product and service information, helping customers make informed decisions. Collaborate with other departments to escalate complex issues when necessary. Express Energy Corporation/Orion Marine Group
February 2013 thru June 2013
Consultant - AP/Customer Service Specialist-
3-way Matched/Batched PO’s with proper documentation/approval prior to payment processing Entered high volume invoices into MS Dynamics AX system Utilized the SAP system.
Researched and resolved issues with vendors
Calculated daily receipts and balanced invoice batches prior to check run Processed Coded non- PO invoices
Reconciled accounts to GL
Audited/handled expense reports processing
Follow-up with internal/external personnel for proper documents Handled other projects as needed
Handle returns, refunds, and exchanges according to company policy. Promote customer loyalty through positive interactions and customer retention strategies. Stay up to date on product knowledge, promotions, and company policies to provide accurate information. Lone Star Distribution Corporation
June 2011 thru December 2012
Accounts Payables Processor/Customer Relations-
Matching, batching and coding invoices.
Handled all expense reports processing and audits
Researched, analyze and resolve vendor/contracts issues and inquires. Ensured supplier includes all applicable sales tax on invoices, accrual as based on state tax rate. Responsible for scanning of invoices and supplier information for record and retrieval. Accounts Reconciliation to GL
1099 processing.
Processed weekly check run and process manual checks when required. Assist with month end closing.
Reconciled statements and handled aging accounts.
Other administrative duties and projects as needed. Neighborhood Centers Inc (Murray Resources Corp)
August 2010 thru March 2011
Account Payables Specialist/Order Management
Processed heavy vendor invoices for payments Includes,3-Way matching invoice/packing slips prior to payment Coded vendor invoices with general ledger account numbers as applicable to expense type Reconciled and balance large accounts to missing receipts ie; (Chase Bank, Wal-Mart, Sam’s Club) Ensured any taxes apply to the vendor payment are properly deducted Posted and verified batch totals, debit and credit entries Responsible for identifying and resolving AP issues which are greater than 90 days old. Handled, processed and audit expense reports
Analyzed vendor accounts to ensure all invoices have been received and paid by reviewing statements. Answered all vendors inquiries and conducting research regarding past due billings and delay in payment Followed - up with buyers/vendors on missing document for payment processing. Supervised timely mailing of disbursements and maintain current balance statements with vendors. Enforced internal control and company policies by processing invoices and avoid payment duplications. Maintains records through filing, retrieval, retention, storage, updating and purging Trained new Hired employees
Various other administrative duties as assigned
Intertek Energy Corporation/ Calpine Corporation
November 2009 thru May 2010
Consultant – Order Process/Full Cycle Accounts Payables Specialist - Processed High volume vendor invoices(approx. 300-500 daily) 3-way Purchase Orders Match
Processed and Coded non-PO invoices
Handled and process disbursement
1099 processing ( Form used to report misc income to the IRS) Reconciled and balance large accounts
Handled voucher processing for payment
Processed and handle analytical investigation, notification and resolution on invoice exceptions, electronic matching of judgmentally applying override to effect resolution Audited all travel reimbursement requests and entries into the accounts payable system for company policy compliance.
Monitored internal aging report of unpaid invoices; communicate needs and follow-up with action approvals Contacted buyer/staff to locate missing information Answered all vendors inquiries and conducting research regarding past due billings and delay in payment Handled inquires and provide factual responses in a timely manner internally and externally Trained new hires
Bechtel Oil & Gas Chemical Corporation
April 2008 to October 2009
Consultant –
Project Account Payables Specialists
Responsible for review, math and calculations of all Contracts and Vendor setups Handled Expense Reports processing both Domestic/Foreign. Validated item charges against existing contracts or agreements Performed arithmetic calculations to validate total charges 3-Way PO matching/Respond to inquires
Heavy interaction w/ both internal/external contacts regarding any Accounts Payables issues Responsible for identifying and resolving AP issues which are greater than 90 days old. Handled Vendor maintenance, research and resolution reconciliations Coded vendor invoices with general ledger account numbers an s applicable to type of expense. Handled Project Cost, G/L coding accruals/adjusting entries and reversing entries Contacted Project Manager/Buyer via e-mail/ phone to locate missing information Analyzed Contracts/Vendor accounts to ensure all invoices have been received and paid by reviewing statements. Ensuring Sox compliance
Schlumberger Oil field Services
April 2007 to January 2008
Consultant - Full Cycle Order Management /Account Payables Specialist Processed vendor invoices for payments.
Includes,3-way matching invoice, packing slips and purchase orders prior to payment Handled Project Cost, G/L coding accruals/adjusting entries and reversing entries Analyzed vendor accounts to ensure all invoices have been received and paid by reviewing statements. Contacted buyer/staff to locate missing information Answered all vendors inquiries and conducting research regarding past due billings and delay in payment Audit all travel reimbursement requests and entries into the accounts payable system for company policy compliance. Ensured any taxes apply to the vendor payment are properly deducted/Handled Discount Vendors in a Timely manner Expense Reports processing both Domestic/Foreign
Follow- up with buyers/vendors on missing document for payment process. Supervised timely mailing of disbursements and maintain current balance statements with vendors. Reconciled related G/L accounts.
Researched and resolve complaints on issues concerning payables Ensuring Sox compliance
Transocean Deepwater Drilling Oil & Gas Corporation November 2005 to April 2007
Consultant – Coordinator II
A/P - processed all vendor payments.
Coded, 3-way matched PO’s processed all assigned vendors invoices (high volume). Processed and handle analytical investigation, notification and resolution on invoice exceptions, electronic matching of judgmentally applying override to effect resolution Follow-up with buyer and vendors on missing documents Administered the processing and verification of invoice detail utilizing various on-line systems Handled inquires and provide factual responses in a timely manner internally and externally Verified invoices for accuracy upon approval authority Handled and process Application for Expense (AFE’s) Problem solve specific situations where necessary
Compliance with Sarbanes Oxley rules and regulatory Performed coding and validation of wire transfers
Processed and code expense reports.
Monitored internal aging report of unpaid invoices; communicate needs and follow-up with action approvals Handled journal entries and perform corrections
Graphmatics Incorporated, Houston, TX
March 2004 to June 2005
Education
Associate Degree in Business Office Managment-Remington College Houston, Texas Associate Degree in Accounting – Penn Foster College Scottsdale, AZ NOTABLE SKILLS:
Peoplesoft 12.0, Coupa System, BOT SYSTEMS, Oracle 12.0,Wolf-Pak System, Quickbooks, MS Dynamics AX 2012, AS400, SAP, Image Now System, Customer Service Support, Fundware Mfg System, MS Great Plains 2010, MS Office Suites, Excel, MFG-PRO 8.1. Resonance Electronic on-line System, Purchase Orders, Zylab System, InFo-Works System
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