Customer Service Administrative Assistant

EMPLOYMENT HISTORY

Volumetric Assistant

Bureau Veritas, Scott, LA — Aug 2019 - May 2024

Administrative Assistant

Bureau Veritas, Scott, LA — Aug 2015 - Aug 2019

• Entered completed field tickets for work done by technicians

• Invoicing

• Created field tickets and preprints for technicians

• Ordered office supplies

• Answered multi phone line system

Accounts Receivable Clerk / Collections

Service Master, Scott, LA — Aug 2012 - May 2014

• Perform as a utility employee who is able to perform in nearly any role within the company.

• Take water & fire calls and send job information out to technicians to fulfill the customers' needs.

• Work closely with executive management, insurance representatives, and customers.

• Accounts receivables, process time, invoicing, monthly statements, collections, customer service and support. Customer Service

Shelter Insurance, Lafayette, LA — May 2011 - Nov 2011

• Applied policy payments, filed insurance claims, modified policies, and created quotes.

• Customer service and support.

Hydrocarbon Blender / Specialty Gas Customer Service Sherry Laboratories, Lafayette, LA — Mar 2000 - May 2010

• Customer service, taking orders, entering orders, invoicing, and filing.

• Hydrocarbon blending, hazardous shipping, creating certificates of analysis, maintain chemical and supply inventory, scheduling deliveries and pickups.

205 Kevin drive, Lafayette, US, 70508 • +1-337-***-**** • *************@*****.*** Bridget Daigle

Managed customer service, ensuring timely resolution of inquiries and issues. Processed and invoiced tickets for Communication and Volumetric departments, enhancing efficiency. Integrated barton charts and generated volume statements, improving data accuracy. Distributed volume statements from flow computers to customers, ensuring transparency. Collaborated with teams to streamline invoicing processes, leading to measurable improvements. EDUCATION

Certificate in Medical Office Assistant

Acadiana Career College — 2011

High School Diploma

Ville Platte High School — 1995

SKILLS

QuickBooks XactAnalysis

Stars Multi-line phone systems

Microsoft Office Hazardous shipping

Non-Hazardous shipping GAAP

Accounting Microsoft Outlook

Organizational skills Computer literacy

English Construction estimating

Data entry Customer service

Accounting software Analysis skills

Order Entry Accounts Payable

Communication skills Microsoft Word

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