Customer Service Call Center
Resume:
Brandy Hodge
Cookeville, TN *****
********************@***********.***
Professional Summary
Motivated and dedicated professional currently pursuing a Bachelor of Science degree at Strayer University with a focus on informed technology. Possessing over 10 years of experience in customer service roles, adept at building strong client relationships and ensuring customer satisfaction. Seeking part-time employment to expand skills and knowledge in a new work field while completing academic studies. Proven ability to excel in fast-paced environments, adapt to change, and contribute effectively to team success. Eager to leverage academic learning and practical experience to add value in a new professional setting.
Willing to relocate to: Gulfport NCBC, MS
Work Experience
Delivery Driver
Doordash spark Walmart-Cookeville, TN
January 2023 to Present
• Delivered packages and goods to customers in a timely and efficient manner
• Ensured the safe handling and transportation of fragile or perishable items
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally
• Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction Custiodian
Aramark-Crossville, TN
April 2022 to May 2023
Responsible for cleaning and stocking all offices, break rooms and restrooms in the facility. Trash removal and disposal.
Property Manager
A Time For Paws/ Adoption Center-Crossville, TN
February 2020 to March 2022
Maintaining the outside grounds(mowing the lawn, trash collection and recycling). Feeding, watering and medication administration to all animals on site. Cleaning kennels and cattery’s to ensure animals had clean environment to live in. Customer service by greeting customers and helping with the adoption process. Receiving donations. Stocking the donations in there proper place. Family Manager
Home-Crossville, TN
July 2018 to February 2020
Household Organization, Budgeting and Finance management, Meal planning and Preparation, Errands and Transportation, Event planning, Support and Communication, Cleaning and Maintenance, Home Administration
Receptionist/Kennel Technician
Awesome Care Veterinarian and Laser Center-Oklahoma City, OK January 2017 to July 2018
Answering phones and scheduling appointments. Checking clients in and out of their appointments. Filling paperwork. Assisting Veterinarian with holding the animal while receiving vaccinations. Cleaning kennels, feeding, watering and exercising animals. Helping with bathing the animals being prepped for grooming. Family Manager
Home-Oklahoma City, OK
January 2015 to January 2017
Household Organization, Meal planning and Preparation, Cleaning and Maintenance, Budgeting and Finance management, Errands and Transportation, Home administration, Event planning, Support and Communications
Housekeeper
At Your Service-Fernandina Beach, FL
January 2007 to January 2015
Cleaning residential and commercial properties and homes. Cleaning and maintenance of vacation properties. Some restaurant deep cleaning services. Assitant Manager
Pipeline Surf Shop-Fernandina Beach, FL
April 2002 to December 2007
Customer service, sales and marketing, inventory control, displaying new merchandise, fitting room control, cash and credit card transactions, bank deposits, opening and closing of store, key holder Sales Associate
Cato Fasions-Fernandina Beach, FL
February 1999 to December 2002
Customer service, greeting customers, cash and credit card transactions, sales, fitting room control and displaying of new merchandise
Education
High school diploma
Victory Christian academy-Jacksonville, FL
August 1994 to May 1999
Victory Christian Academy-Jacksonville, FL
August 1994 to May 1999
Skills
• Animal Handling
• Inventory Control
• Commercial Cleaning
• Medication Administration
• Pet Sitting
• Meal Preparation
• Retail Sales
• Front Desk
• Computer Skills
• Animal Restraint
• Time Management
• Dog Handling
• Pet Care
• Pet Grooming
• Cash Handling
• Kennel Experience
• Laundry
• Computer Operation
• Animal Care
• Cleaning Experience
• Veterinary Assistant
• Property Management
• Groundskeeping
• Veterinary Technician Experience
• Food Preparation
• Mowing
• Fundraising
Certifications and Licenses
Driver's License
Contact this candidate