Administrative Support Hr Clerk

Martabelle Remy

***********@*****.*** 954-***-**** Sunrise, FL

SUMMARY

Seasoned Administrative Professional with 17 years of diverse experience, including recent role as Administrative HR Clerk. Skilled in office management, bookkeeping, HR tasks, and providing administrative support. Seeking Administrative Clerk position to leverage expertise in coordination, communication, and compliance. WORK EXPERIENCE

Andrews And Company Coral Springs, Florida

Administrative HR Clerk / Finance Dec 2023 - May 2024

• Facilitated internal and external communication by coordinating meetings and serving as the primary contact for inquiries, enhancing operational efficiency.

• Conducted thorough management of office resources, ensuring the procurement and organization of supplies and equipment to support daily business activities.

• Performed financial duties, including transaction recording, invoice processing, and account reconciliation, contributing to accurate budget planning and fiscal oversight. Narotique Medspa

Manager May 2021 - Dec 2023

• Implemented a customer tracking system to enhance client retention and streamline in-store experience, resulting in improved service efficiency and customer satisfaction.

• Established and maintained a positive environment, greeting customers and staff alike, fostering a welcoming and supportive atmosphere.

• Designed and managed an inventory tracking protocol to keep customers informed about product availability, thus maintaining transparency and trust.

• Initiated a customer feedback mechanism through surveys to gauge satisfaction levels and inform service improvements.

Better Income Tax Fort Lauderdale, FL

Tax Receptionist Jan 2021 - Apr 2021

• Managed front-office communications, effectively handling phone and email inquiries and ensuring messages were accurately routed to staff members.

• Provided informative responses to public queries, maintaining a high level of service and confidentiality.

• Coordinated the receipt and distribution of mail and packages, streamlining office operations. JM Lexus Margate, FL

Finance Manager Feb 2019 - Apr 2020

• Managed customer financing processes for vehicle purchases, ensuring seamless transactions between clients and financial institutions while maintaining strong professional relationships.

• Prepared and executed all necessary documentation and contracts, achieving efficient closure of sales deals. Customer Service Representative Jan 2016 - Jun 2018

• Managed a high volume of customer inquiries, ensuring swift resolution of issues to maintain customer satisfaction.

• Maintained meticulous records of customer interactions, documenting key details and transactions for future reference.

• Developed and organized a comprehensive customer database, improving the efficiency of information retrieval and management.

Internal Medicine Associates, LLC

Medical Records Clerk / Receptionist Scheduler Aug 2015 - Sep 2016

• Managed patient appointment scheduling, aligning with provider availability, and enhanced patient satisfaction through efficient calendar coordination.

• Facilitated patient intake by clearly explaining forms, processing payments, and maintaining up-to-date electronic health records, ensuring confidentiality and compliance.

• Streamlined office operations by accurately verifying financial transactions, expediting insurance claims, and overseeing inventory and equipment needs.

The Salvation Army

Receptionist / Finance Assistant Jan 2005 - Apr 2015

• Coordinated with the Director in organizing and executing educational and recreational programs for youth, enhancing community engagement.

• Managed all incoming and outgoing correspondence, ensuring efficient mail distribution and maintaining office equipment, including fax and postage machines.

• Contributed to Human Resources and Finance functions by assisting with document creation, report generation, and financial processing.

• Fostered a welcoming environment by greeting visitors, maintaining logs, and supporting the creation of communication materials such as newsletters and worship service programs. EDUCATION

Everest University

Criminal Justice, adaptability, administrative tasks, attentiveness, claims, Communication skills, skills, Experienced, Expert, Experienced, Experienced, Expert, Haitian Creole, English, Languages

Pompano Beach, FL

Nov 2013

SKILLS

Adaptability • Administrative Tasks • Attentiveness • Claims • Communication Skills • Skills • Experienced • Expert • Experienced • Experienced • Expert • Haitian Creole • English • Languages

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