Business Administration/ Accounts Management/Customer Service

RESUME

Summary More than four years Business Administration experience. A demonstrated track record keeping of clients, customers, and residential cases throughout California area. Serving customers’ needs. Adaptable and dedicated to producing high quality service. Bilingual speaking.

Areas of expertise include:

Business Administration New Product Introduction

Account Management Team Selling Collaboration

Public Speaking Presenting Relationship building

Negotiation Customer Service

Employment Nassar Investments, Barstow, CA February 2024 - Present

SALES EXECUTIVE

Identified problems with company’s order entry system; developed and proposed solution that was implemented company-wide and reduced administrative errors, increased sales productivity by 50%.

Provide on-site technical support, provide general HR support.

Utilized computer software and store location as point of sale.

Took online orders and shipped orders worldwide.

Made purchase orders from international vendors.

Monitor and maintain accurate Sales inventory.

Provide effective phone coverage.

Victor Support Services, Barstow, CA January 2023 – December 2023

Administrative Assistant

Provided excellent support to all staff members within the organization and to all outside clients as well. Registered new patients to receive medical treatment. Process billing for Avatar program as assigned.

Provided help to our community in need of Mental Health services.

Took new patients in and guided them step by step into our various foster care programs, as well as early childhood programs.

Introduced our Military Therapeutic Program to our local military clients, scheduled appointments to connect military patients with one of our professional Military clinicians.

Provided support to all of our Clinicians wherever I was needed within the department of Transitional Youths program dealing with substance abuse and co-occurring traumatic events.

Maintain an effective filling system.

Took surveys to check on the well-being of patients, performed outreached calls on a regular basis to follow up on clinicians/patients’ meetings within established timelines.

LA Business Personnel, Los Angeles, CA August 2021 – August 2022

Case Manager

Input over 52 residential cases per day into neighborly software program.

Reviewed, completed, and submitted all applications towards financial approval or denial based on proof of income along with other financial documents.

Calculated general ledger rent expense and utility expense in order to submit for payment.

Assigned daily tasks and audit notes to follow up on residents required documentation.

Performed daily criminal background check on all clients through PBI program.

Took and made daily phone calls to communicate with residential landlords and tenants all over California. Received and sent emails on a daily basis through Outlook.

Filed daily reports on all cases being processed and approved for payment along with all other cases being denied or flagged for fraud.

Garrett Moving & Storage, Barstow, CA January 2017 – December 2019

Accounting Assistant/Secretary

Calculated, verified and posted financial data for use in maintaining Accounting/Payroll records.

Compiled and sorted documents such as invoices and checks substantiating business transactions.

Processed and prepare documents, such as business and government forms and expense reports.

Reviewed files, records, and other documents to obtain information as requested.

Cancer Cure, Barstow, CA January 2014 – December 2016

Administrative Assistant

Classified, recorded, and summarized numerical and financial data in order to compile and keep financial records, using journals and ledgers.

Compiled financial, accounting and auditing reports, cash receipts, expenditures, accounts payable and receivable.

Education

AA in Accounting, Business Administration LATTC 2018

Accounting Clerk Certificate, LATTC 2018

Contact this candidate